- Intact Technology (Warrenton, VA)
- …work, delivery of meaningful business outcomes, and a positive customer experience. + Other duties as necessary for meeting performance expectations and/or ... About Intact Technology At Intact, we are committed to customer success, employee satisfaction, and making a positive impact. Our culture emphasizes individuality,… more
- The Hertz Corporation (Richmond, VA)
- …mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role that ... and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer ...Lead the mobile app development lifecycle from discovery to delivery , ensuring design and performance consistency across platforms. +… more
- Cardinal Health (Richmond, VA)
- …intake, benefit investigation (pharmacy and medical), prior authorization, and therapy delivery . . Actively advocate for patients by navigating complex healthcare ... the entire care process from benefit investigation/verification to medication delivery , ensuring an exceptional patient experience. . Conduct benefit verifications… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI...country where the job is based. Subject to the program and location of the position + Must be… more
- Nutanix (Richmond, VA)
- …this role apart is the close collaboration with a Sales Engineer, ensuring seamless delivery of our solutions. It's an exciting opportunity to join a motivated team ... technical direction of products that will directly contribute to customer success. . With a focus on leveraging cutting-edge...(as well as any other discretionary payment or compensation program ) at any time, including for reasons related to… more
- Insight Global (Boydton, VA)
- …Environment (CE) support for all service linesensuring the on-time and defect-free delivery of customer capacity within our SLA commitments. Ensures compliance ... car park. We are seeking dynamic individuals to perform program management & administrative duties to ensure the physical...in Root Cause Analysis (RCA) process as appropriate. Service Delivery : Oversee the day-to-day operations, delivery , and… more
- Cognizant (Richmond, VA)
- …Enrollment platforms, aligning initiatives with business goals, regulatory requirements, and customer needs. . Prioritize features and enhancements based on business ... value, customer impact, and technical feasibility. . Collaborate with cross-functional...reviews, retrospectives), maintaining a well-groomed backlog and ensuring timely delivery of features. . Drive improvements in digital quoting,… more
- Amazon (Arlington, VA)
- …with focus on delivery of comprehensive training plans. 7) Drive new customer engagements with partners to grow overall revenue with a focus on business outcomes ... further developing, managing and growing the AWS Training Partner Program in the US and Canada. The role requires...requests. 3) Manage and jointly close a pipeline of customer opportunities developed with our partners. 4) Collaborate with… more
- NTT America, Inc. (Richmond, VA)
- …all potential/ongoing projects are properly documented, designed, and priced per customer /lease requirements. + Participation as Owner's representative in AOC and ... group and AE Consultants. + Contributes to the continuous development of program standards and specifications. + Provide guidance to all verticals regarding most… more