- Amazon (Arlington, VA)
- …our largest Global Systems Integrator (GSI) to lead their Amazon Connect, contact center and customer support practices and service delivery on AWS. As a ... be part of a team that is redefining the Customer Experience industry? Amazon Web Services (AWS)...to the growth of partner practice revenue in the customer experience/ customer service pursuits. The… more
- Amazon (Arlington, VA)
- …model. At AWS Professional Services (ProServe), we are building a professional services team to work on customer engagements around the world, and to ... these customers. AWS ProServe is seeking a Business Operations Manager to work with the AWS ProServe Leadership to...cycle. * Delivery Health Management: work with delivery and Professional Services teams to lead… more
- Optiv (Richmond, VA)
- … Edge (SASE) practice. This individual will ensure that methodologies and service delivery processes are current, consistently followed, and effectively support ... The Practice Manager is a key leadership role within our Services consulting division, responsible for the technical leadership and personnel management of the… more
- Amazon (Herndon, VA)
- Description Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you ... can requisition compute power, storage, and many other services , gaining access to a suite of elastic IT infrastructure services as your business demands them.… more
- USAA (Chesapeake, VA)
- …brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary Services : Understanding of ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- Signet Jewelers (Colonial Heights, VA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... ongoing coaching and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and visual merchandising.… more
- Leidos (Chantilly, VA)
- …IC customers. + 5+ years of experience leading Agile and SAFe-aligned development or service delivery efforts. + 3+ years of formal people management experience, ... all aspects of task order execution from inception through delivery , ensuring compliance, financial integrity, and customer ...+ Provide strategic and tactical leadership to ensure successful delivery of systems, services , and/or support in… more
- Highmark Health (Richmond, VA)
- …to ensure that all work is properly documented. + Identify any changes to delivery and actively escalate those challenges to manager or director as appropriate. ... and enhancement packages with mentorship and leadership from more senior Delivery Owners. The incumbent provides project management leadership and facilitates the… more
- Amazon (Arlington, VA)
- Description AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In other words, we're the people who ... empowers you to own them to completion. Amazon Web Services (AWS) is a dynamic, growing business unit within...business. Amazon is seeking a motivated and data-driven category manager to support the Americas data center operations space.… more
- Amazon (Herndon, VA)
- …iterative feedback mechanisms. - You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to ... in developing and delivering solutions. As a Sr. Engagement Manager , you will collaborate across roles to understand a..., you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will… more