- Amazon (Santa Clara, CA)
- …customer segments including Stores, Digital, Devices, Video, Music, Amazon Business, and delivery operations. As a technical leader for conversational AI, ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI...to effectively leverage and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience… more
- ITT (Valencia, CA)
- …opportunities. **Leadership/ Supervisory Responsibilities** + Lead and manage the customer support team to ensure high-quality service delivery . + Develop ... to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader . With a strong global footprint of more than 100 facilities, we… more
- DataVisor (Mountain View, CA)
- …ROI through advanced fraud detection, AML compliance, and operational optimization. You'll lead customer engagements across a portfolio of Fortune 500 companies ... legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500...technical concepts to both technical and non- technical stakeholders + Confident in leading customer -facing… more
- Virgin Galactic (Tustin, CA)
- …customer journey. Reporting directly to the Chief Information Office, the Director, Digital Customer Experience will lead the delivery of a seamless, ... lead the development and evolution of our digital customer platform to enable a bespoke and exclusive ...Create IT and business cross-functional teams optimized for successful delivery of programs. + Build and execute platform roadmaps… more
- Palo Alto Networks (Santa Clara, CA)
- …Networks is seeking a **Director of Application Product Management** to lead the strategic vision and transformation across key domains-including **Entitlement & ... Consumption Management, New Product Introduction, Licensing & Provisioning, and Customer Support & Success** . In this high-impact leadership role, you will define… more
- Semios (Shasta Lake, CA)
- …leading Farm Management Information Systems (FMIS). Semios is an agricultural technology leader , dedicated to transforming how food is grown and sustained. Together, ... a team that shares your commitment to driving meaningful change. The Customer Success Representative (CSR) supports the success and retention of Agworld's enterprise… more
- Amazon (Santa Clara, CA)
- …manufacturing, and more. We are looking for a highly talented and technical /functional Supply Chain practitioners who can help guide customers in their adoption ... team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to join… more
- NVIDIA (Santa Clara, CA)
- We are looking for a strategic Senior Customer Success Operations Manager to lead scalable customer insights initiatives that inform adoption strategies, ... insights, establish success indicators, and drive initiatives for improved customer experience. What you'll be doing: + Lead...clearly and persuasively to both technical and non- technical audiences. + Passion for improving the customer… more
- Amazon (Bakersfield, CA)
- …is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer 's address. PLEASE NOTE: For this role, it ... ever-changing business demands. You will effortlessly learn how to collaborate and lead diverse functional teams and stakeholders across all levels of the… more
- Intuit (Mountain View, CA)
- …Intuit is seeking a passionate, experienced and highly skilled Staff Experience Service Strategy Leader to play a pivotal role in Customer Success for Intuit ... onboarding experience for IES customers. This is a unique opportunity to leverage customer experience as a strategic advantage, ensuring a seamless journey that not… more