- Merck (Albany, NY)
- …that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region ... needs. + For select customer accounts, coordinate with our Company's customer team (Account Executives, Integrated Delivery System team, Solutions support… more
- Amazon (New York, NY)
- …Preferred Qualifications * Consultancy experience as a technology delivery lead and trusted advisor to external customer (s), with executive-level presence ... agility, and other. * You will influence business and technical executive-team leaders at customer and drive...knowledge and expertise of our team in support of customer delivery , and celebrate the enhanced impact… more
- Capgemini (New York, NY)
- …models, and delivery frameworks. **Required Skills:** * Collaborate with delivery leads and SMEs to ensure technical feasibility, cost-effectiveness, and ... **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally;...next-generation CSM solutions. You'll work closely with global pre-sales, delivery , and client teams to build robust, cost-effective, and… more
- Capgemini (New York, NY)
- …NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ... **Overview:** The Solution Architect at Capgemini plays a strategic and technical leadership role in designing and implementing ServiceNow solutions that align… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in the Pathology ... response. + Initiates incident reports as needed and reports customer dissatisfaction to the appropriate leader . +...assigned, including sorting and packaging of reports for courier delivery . + Performs required duties in the customer… more
- IBM (New York, NY)
- …direction and align with a clear roadmap * Use storytelling to highlight customer value augmented with technical expertise by demonstration in the product ... Apptio solutions/suite of products * Contribute internally to the Customer Success organization by sharing technical /...and advisory skills, including but not limited to: * Lead and contribute to internal projects and initiatives *… more
- Amazon (New York, NY)
- …strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and business development activities. This ... responsibilities In this role you will get to : Customer Transformation Leadership: * Lead complex 'Composable'...- Strong communication skills with the ability to explain technical concepts to both technical and non-… more
- Corning Incorporated (Corning, NY)
- …COF Commercial Ops to ensure they remain current. + Ensure OptoCommerce(R) Fiber Data Delivery (FDD) is available for all customer shipments when required. + ... certified "Great Place to Work" Magnit has been a leader in contingent workforce management since 1991 and work...regarding order, FDD and general product information. + Build technical product knowledge to respond to customer … more
- ServiceNow, Inc. (New York, NY)
- …of GenAI frameworks like LangChain, Semantic Kernel, or similar. Able to lead technical reviews, support code-level decisions, and foster engineering excellence ... systems leveraging LLMs, RAG pipelines, retrieval logic, and workflow orchestration-ensuring technical excellence and business relevance. + **Accelerate Delivery … more
- SHI (Albany, NY)
- …responsible for overall solution design, technical integrity, and successful delivery Translate customer requirements into Azure architectures, aligning with ... offices or yours.** **Job Summary** The SHI Services Principal Architect - Azure will lead the design and delivery of enterprise-scale cloud solutions for our… more