- Amazon (Arlington, VA)
- Description Are you a customer -obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Mainframe and ... Architect! The Worldwide Specialist Organization (WWSO) works backwards from our customer 's most complex and business critical problems to build and execute… more
- Amazon (Arlington, VA)
- …& Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable business outcomes ... and accelerate customer value realization. You will architect and implement frameworks...accelerate consumption through systematic approaches - Work with Partner Development Specialists to create industry-specific success playbooks - Build… more
- Palo Alto Networks (Reston, VA)
- …Consultant you provide technical leadership and expertise and guidance in your customer 's security transformation journey. You will play a key role in defining ... technical solutions that secure a customer 's key business imperatives and ensuring value realization of...assist when it comes to solutions, selling, learning, and development . Our Solutions Consulting community is driven by the… more
- Cengage Group (Virginia Beach, VA)
- …a single static course to a personalized, outcomes-driven learning ecosystem that meets customer needs. + Lead our shift from print to digital learning experiences ... through data driven decision making and deep customer knowledge. + Lead experimentation to apply innovative tools...stay ahead. **Deliver Products that Matter** + Lead product development from idea to launch. + Support ongoing improvements… more
- Cayuse Holdings (Richmond, VA)
- …Full-Time Hourly Non-Exempt **_TRAVEL_** No The Service Desk Agent provides customer service solutions within service level agreements using company and project ... and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution...May be asked to travel for business or professional development purposes. + May be asked to work hours… more
- Wells Fargo (Fairfax, VA)
- …complement of customers serviced, banking services and options of various customers, and customer needs. **In this role you will:** + Employees who are not fully ... information to internal partners and external sources to further enhance the customer experience + Identify opportunities to leverage partners and connect … more
- Mass Markets (VA)
- …RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience, providing exceptional solutions to simple requests. You will apply the ... latest customer service techniques and learn our account management systems...Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development , Managed Services, and Technology Services, to mid-market, Federal… more
- NTT DATA North America (Richmond, VA)
- …This role is required to be onsite in Richmond, VA ** This leader will be customer -oriented, work with a high sense of urgency, and a focus on quality, value, and ... organizational and people leadership, technical advisory services, program governance, customer and vendor engagement, and continuous service improvement oversight.… more
- Family Dollar (Chesapeake, VA)
- …is responsible for developing and implementing integrated plans that enhance the customer experience and support the overarching goals of the marketing department. ... This includes driving long terms customer loyalty and retention, growing share...in managing agency relationships. Integrated communications experience, strategic alliance development and strategic planning. * Superior change management skills… more
- Mass Markets (VA)
- …with experience. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role… more