- Cengage Group (Jacksonville, FL)
- …the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify ... to product changes and measure the business value and customer satisfaction delivered by the digital product....value and customer satisfaction delivered by the digital product. The ideal candidate is an experienced analytical… more
- Walmart (Hollywood, FL)
- …this position. If none are listed, there are no preferred qualifications._ Customer service environment, Digital change initiatives, Management experience within ... aspects of store fulfillment (for example, picking, staging, dispensing, delivering customer /member orders through all channels). Drives the execution of multiple… more
- BAE Systems (Fort Walton Beach, FL)
- …Lead development of future state solutions and define strategy to meet business, customer , and industry requirements to drive digital transformation. + Champion ... inadvancing our technical solution architecture as part of our overall Digital Transformation strategy. Job responsibilities will include but are not limited… more
- Cengage Group (Jacksonville, FL)
- …out a strategic District sales plan that drives the Region's sales success and digital growth + Partner with Customer Success to provide pre-sales support for ... appropriate internal personnel + Partner with Sales Growth Specialists and Customer Success on digital product training for field sales team through virtual and… more
- Citigroup (Jacksonville, FL)
- …Other job-related duties may be assigned as required. **Job Family Group:** Customer Service **Job Family:** Digital Service **Time Type:** **Primary Location:** ... \# CustomerSupport The Digital Serv Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works… more
- Staples (Orlando, FL)
- …As the go-to expert, you'll collaborate with other sales teams to uncover customer opportunities. Leveraging digital selling and enablement tools, you'll not ... outpacing competitors to secure business and maximize profits. + Leverages digital technology to provide the customer with a digital plus human experience. +… more
- Mass Markets (FL)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... performance across domestic and international markets, champion innovation in customer experience (CX), and empower high-performing teams across sales, service,… more
- Carrier (Palm Beach Gardens, FL)
- …and Serve (DSS) Center of Excellence (COE) team is enabling higher digital customer experience capabilities throughout the enterprise. Through centralized ... multiple sources to identify opportunities for revenue growth and customer engagement. + Work closely with the Digital... customer engagement. + Work closely with the Digital leadership team to align eCommerce, MarTech, and SaaS… more
- Staples (Orlando, FL)
- …to identify, understand, and address customer needs and interests, providing customer -centric solutions + Digital Selling Agility: Eagerness to learn and use ... digital sales tools and processes, adapting to customer preferences + Selling Resiliency: Motivation to analyze, improve, and seize new sales opportunities based… more
- Mass Markets (FL)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... products, services, and procedures. + Create educational materials such as digital presentations, manuals, and instructional videos. + Conduct regular refresher… more