- Tiffany & Co. (New York, NY)
- …A/B testing, and user interviews. + Leverage insights and analytics to optimize the digital customer journey. **Design Execution & Digital Excellence** + ... Excellent communication and stakeholder management skills. + A passion for luxury, digital innovation, and crafting world-class customer experiences. + Ability… more
- B&H Photo (New York, NY)
- …Required Qualifications . 4+ years of product management experience in e-commerce or customer -facing digital products . Strong background in customer journey ... account experiences and optimizing self-service portals . Proficiency with customer service metrics, digital touchpoint analytics, and performance optimization… more
- Deloitte (New York, NY)
- …We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients Qualifications Required + ... Sales Performance Management Senior Consultant Customer is creating a new model for a...new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at… more
- CBRE (Albany, NY)
- …operational frameworks and service level agreements (SLAs) to meet or exceed customer expectations. ** Digital Transformation and Contact Center Management** + ... partnerships, champion technology-enabled processes, and lead a transformation towards digital -first engagement. The ideal candidate will be a decisive, innovative… more
- JPMorgan Chase (New York, NY)
- …Product Director in Wealth Management, you lead innovation through the development of digital products and customer facing applications and features that delight ... + Partner with JPMorgan Wealth Management stakeholders, and CCB Digital partners to develop product that meets customer... Digital partners to develop product that meets customer needs, lead go-to-market approach, and drive customer… more
- TD Bank (New York, NY)
- …in order to design across the customer journey, for both colleague and customer experiences, for both digital and non- digital aspects of efficient and ... that harness the power of **emerging technologies and capabilities** to improve digital onboarding, customer support, employee workflows, and financial guidance.… more
- Capgemini (New York, NY)
- …of thought leadership and innovative offerings as they relate to AI/Data Science, Digital Customer Analytics, and Operational Analytics. + Support the upskilling ... Sales Operations, Omnichannel)** + Solid knowledge of omnichannel concepts (eg, customer journeys, segmentation, digital marketing, CRM, content personalization)… more
- Capgemini (New York, NY)
- …thought leadership and innovative offerings as they relate to AI/Data Science, Digital Customer Analytics, and Operational Analytics. **People Development** + ... leadership and innovative offerings as they relate to AI/Data Science, Digital Customer Analytics, and Operational Analytics. + Support the upskilling of the… more
- Deloitte (New York, NY)
- …We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients Qualification Required * ... NetSuite Implementation Senior Consultant Customer is creating a new model for a...new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at… more
- Mastercard (New York, NY)
- …& Product Onboarding: . Develop a product strategy that ensures an automated and digital customer onboarding process across all products. . Define and refine ... economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology… more
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