- IBM (Poughkeepsie, NY)
- …Role and Responsibilities Technical content is the backbone of our client's digital self-service experience and is essential for client retention and growth. Are ... with the Design community, playing a key role in customer loyalty and IBM's profitability? You'll design, develop, and...project teams. You'll complete milestones along the way, earning digital credentials to validate your skills, and will come… more
- Rules Cube (NY)
- Position Summary Are you a motivated and enthusiastic sales professional in digital transformation domain looking to make a difference? Come join our team at Rules ... solutions + Develop Rules Cube's sales strategic plan + Management of customer expectations and contract compliance, addendums, and amendments + Work closely with… more
- Cognizant (Albany, NY)
- …. - Lead the technical planning and implementation of Amazon Connect for customer cloud transformations. . - Develop and maintain technical playbooks for service ... failover exercises. . - Ensure appropriate service quotas for chat and other digital channels. . - Conduct load testing and validation of ACGR configurations and… more
- CVS Health (Albany, NY)
- …solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people ... stakeholders, understanding their needs, addressing inquiries, and providing exceptional customer service. + Collaborate to understand plan sponsors' benefit… more
- Industrial Color (New York, NY)
- …week. Job Description Globaledit is undergoing a transformation from a trusted digital asset management platform into the central creative operations hub for modern ... research, problem definition, user journeys, wireframes, and rapid prototyping. + Translate customer pain points and business objectives into testable UX flows and… more
- Mastercard (Harrison, NY)
- …economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology ... value. o Lead co-creation / innovation workshop with key customers * Customer and Market Insights: o Leverage qualitative and quantitative research, behavioral data,… more
- The Walt Disney Company (New York, NY)
- …The ideal candidate has a deep knowledge of and a passion for the digital media and entertainment landscape. While this role will focus primarily on driving existing ... user experience optimizations. These strategies should be informed by customer -centric data points, including but not limited to, market...desire to get things done + Passion for the digital media and entertainment space, and the Disney brands… more
- OTC Markets Group Inc (New York, NY)
- …point of contact for OTC Markets corporate issuer clients throughout the customer lifecycle; build and maintain strong, trusted relationships and develop a deep ... corporate services business development team. + Create and implement digital education on how to use our OTCQX, OTCQB,...Drive improvement initiatives relating to all aspects of the customer experience. + Educate clients on OTC Markets platforms,… more
- Wolters Kluwer (New York, NY)
- …Four market-centered business units to serve the needs of our diverse customer base. Health Learning, Research and Practice helps clinicians deliver better patient ... outcomes through digital solutions for healthcare education, certification, reference and research...S. Corporation and all of its subsidiaries, divisions and customer /business units is an Equal Opportunity / Affirmative Action… more
- Amazon (New York, NY)
- …in the utility, mining, and manufacturing industries to drive digital transformations, leverage emerging technologies, and deliver innovative solutions leveraging ... programs and workstreams, designing scalable and secure solutions tailored to each customer 's specific needs. As a trusted advisor, you'll provide guidance on… more