- Deloitte (Dallas, TX)
- …sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, ... Ops Healthcare Life Science Veeva CRM Manager, Consulting Our Deloitte Customer team empowers organizations to build deeper relationships with customers through… more
- Concentrix (Austin, TX)
- …or more of the following areas: Consulting, user centered design, voice/ digital bot/channels, customer experience, industry vertical(s), contact center ... Job Title: Senior Solution Architect- Customer Experience - CX Solutioning Job Description We're Concentrix. The intelligent transformation partner. Solution-focused.… more
- Mass Markets (Killeen, TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... operational data and implement strategies to improve efficiency and customer satisfaction. + Drive continuous improvement initiatives across training, quality,… more
- Mass Markets (Killeen, TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... prepare our agents to exceed client expectations and deliver exceptional customer experiences. If you're passionate about coaching, communication, and continuous… more
- Mass Markets (TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... CRM systems and sales analytics tools. + Deep understanding of market dynamics and customer needs. + Willingness to travel extensively to meet with clients and team… more
- Mass Markets (TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... Collaboration:Partner with cross-functional teams, including marketing, product development, and customer success, to align sales initiatives with overall business… more
- Mass Markets (TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... meetings + Book travel and accommodations + Manage a contact list + Prepare customer spreadsheets and keep online records + Create presentations as assigned + Meet… more
- Mass Markets (Killeen, TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... tools and techniques + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
- Mass Markets (TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... metrics such as Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes and best practices. +… more
- SpaceX (Bastrop, TX)
- …and set the tone for how we help our customers. + Triage and resolve customer issues across multiple channels ( digital , voice, etc.). Be a relentless internal ... Customer Support Associate, Bilingual (Starlink) Bastrop, TX Apply...the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE, BILINGUAL (STARLINK) Starlink, our revolutionary satellite… more
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