• Call Center Team Leader

    Mass Markets (TX)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance… more
    Mass Markets (03/13/25)
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  • USPB: Head of Merchant Services Credit Technology

    Citigroup (Irving, TX)
    …best-in-class metrics monitoring and corrective actions to continually improve the digital customer engagement. + Establish and build global relationships ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...be responsible for building world class partner experiences and digital engagements for the Citi global franchise. The job… more
    Citigroup (04/24/25)
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  • Experienced Remote VP BPO Sales

    Mass Markets (TX)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... Join a fast-growing organization that values innovation, collaboration, and excellence in customer experience. To be considered for this role, you must complete a… more
    Mass Markets (06/05/25)
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  • Contact Center Operations Supervisor

    Mass Markets (Killeen, TX)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... and performance evaluations to drive continuous improvement. + Handle escalated customer issues and ensure timely resolution. + Collaborate with QA, Training,… more
    Mass Markets (06/04/25)
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  • Call Center Operations Management

    Mass Markets (Killeen, TX)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... for maintaining competitive edge + Develop and maintain strategy on ensuring customer satisfaction on all sales transactions + Analyze and respond to changing… more
    Mass Markets (03/29/25)
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  • Real Time Analyst

    Mass Markets (TX)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... needed to manage call traffic efficiently. + Oversee call queues to ensure customer interactions are handled effectively. + Analyze real-time data to identify trends… more
    Mass Markets (03/13/25)
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  • Staff Software Engineer

    General Motors (Austin, TX)
    …+ Lead the development of backend APIs and services that power customer -facing digital platforms + Write clean, well-tested, secure code-and guide ... Our software delivers accurate, high-quality data and imagery to create seamless digital experiences across all GM brand sites. We're looking for a **Staff… more
    General Motors (06/09/25)
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  • District Retail Manager

    Polaris Industries (Amarillo, TX)
    …detractor engagement + Work with dealers to assess deficiencies on critical customer expectations (ie digital , in-store experience) and drive positive change ... our market leader position, scale, and resources to drive leading customer experience, profitable growth and effective, efficient OEM-dealer interactions. The… more
    Polaris Industries (06/06/25)
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  • Regional Director, Modality Solutions (West Coast)

    Fujifilm (Austin, TX)
    …+ Assists in managing existing customer relationships and building new customer relationships, related to Digital Radiography and CT systems. + Collaborates ... **Position Overview** The Digital Radiography Sales Specialist is the regional DR...special projects, tasks, and studies, as requested by Management. Customer Intimacy + Collaborate with all members of the… more
    Fujifilm (06/04/25)
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  • Customers Ops Healthcare Life Science Veeva CRM…

    Deloitte (Houston, TX)
    …sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, ... Ops Healthcare Life Science Veeva CRM Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through… more
    Deloitte (05/19/25)
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