- Intuit (San Diego, CA)
- **Overview** We're seeking a driven and empathetic Principal, Lighthouse Customer Engagement Manager to join our growing team. You'll play a pivotal role in our ... customers. + **Relationship Deepening** : Develop and implement a comprehensive customer engagement model specifically for the Lighthouse program, focused… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... company, contributing to initiatives that shape the future of automated customer engagement at Amazon. Key job responsibilities - Manage the end-to-end lifecycle… more
- Amazon (Santa Clara, CA)
- …The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing,… more
- Amazon (Santa Clara, CA)
- …The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, implementing,… more
- Amazon (Santa Clara, CA)
- …401(k) Plan About the team Our science team is a new function within Customer Engagement Technology. We develop and apply generative AI (GenAI), computer vision, ... As an Applied Scientist, you'll own the definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging… more
- Amazon (Santa Clara, CA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Amazon (Santa Clara, CA)
- …(CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the forefront of reimagining ... customer experiences across Amazon's diverse global portfolio. In this...collaborating with world-class engineers and scientists to develop cutting-edge customer service solutions. Your impact will be felt by… more
- Google (Sunnyvale, CA)
- …shape the direction of the Applied Artificial Intelligence (AI) Applications product roadmap in Customer Engagement Suite with Google AI as well as drive our ... will support go-to-market activities that drive business performance and customer satisfaction. Google Cloud accelerates every organization's ability to digitally… more
- Amazon (San Francisco, CA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics,… more
- Capital One (Los Angeles, CA)
- …and create local market strategies that result in building brand awareness, customer engagement , and improving financial health. This individual will lead ... this position is an authentic team player who is passionate about the customer experience, community engagement , Diversity, Inclusion, and Belonging, and … more