- Abbott (Alameda, CA)
- …the organization's requirements. + Define and track KPIs such as learning engagement , proficiency, customer satisfaction, and resolution time. Use insights to ... levels with our new sensing technology. We are seeking a visionary Manager, Global Customer Service Learning to lead the transformation of customer service agent… more
- Intuit (Mountain View, CA)
- …variability in experiences, accelerate time-to-market, and create AI-powered solutions that redefine customer engagement . Are you ready to lead the charge in ... As the Senior Engineering Manager, you will build a robust Engagement Layer that integrates dynamic campaign orchestration capabilities, externalizes decision-making… more
- Cisco (Irvine, CA)
- …video advertising, and campaign launch efforts. This role is pivotal in driving customer engagement and retention, brand awareness, and new business growth. ... trends-into actionable content strategies and integrated campaign concepts that drive engagement , education, and pipeline growth. + Lead development of creative… more
- Saint-Gobain (CA)
- … Engagement Managers + Coordinates initiatives with team members in Client Engagement and Customer Success Manager*Leads the development and implementation of ... remote, the employee must live in the San Diego area. The Customer Success Representative will lead on-the-ground implementation, training, and value realization for… more
- TP-Link North America, Inc. (Irvine, CA)
- …(content, creative, training, enablement) are in place for successful market introduction. Customer Engagement , Acquisition, and Retention . Develop customer ... with Product Management to prioritize key features and translate them into customer -centric messaging. . Lead the creation of engaging product content, including… more
- Southern California Edison (Irwindale, CA)
- …insights and SCE's Martech stack to optimize automated marketing efforts, improve customer engagement , and track performance metrics. With a budget ranging ... and alignment with business objectives. Your efforts will enhance the customer experience through multi-channel campaigns, driving engagement and delivering… more
- Genentech (South San Francisco, CA)
- …team, in collaboration with key partners, builds solutions to serve Marketing, Customer Engagement , Medical Affairs, Public Affairs & Access ("CMG"), and ... our approach - leveraging cutting edge AI, advanced digital engagement , end-to-end content management, and omnichannel technologies and operations...other patient- and customer -facing teams across CMG to shape and drive a… more
- Ralliant (Sacramento, CA)
- …options. . Secure price increases as necessary and ensure competitive positioning. Customer Engagement & Retention . Proactively engage customers 90 days ... is a quota-carrying role with commission incentives, focused on proactive engagement , renewal support, and strategic upsell opportunities to drive revenue growth… more
- The County of Los Angeles (Los Angeles, CA)
- …improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities ... are continuously met and exceed business requirements. + Focus on customer engagement and the effectiveness of key activities including planning and leading… more
- Astellas Pharma (Los Angeles, CA)
- …provides direction to optimally allocate key resources and inspire industry leading customer engagement across regional geographies. The ABL is accountable to ... and fostering a cohesive and impactful matrix team to deliver industry leading customer experience and engagement . + Engaging external customers, including Key… more