- PagerDuty (San Francisco, CA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer ... product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on… more
- Hologic (San Diego, CA)
- …settings. + Customer Focus: Deep commitment to understanding and addressing customer needs through regular, meaningful engagement with stakeholders in the ... serve as the senior operations leader for our clinical laboratory and customer excellence teams, with a close connection to commercial counterparts, overseeing… more
- BeOne Medicines (San Mateo, CA)
- …who thrive where meaningful impact meets scale. As **Director, Product Management - Customer Experience, Oncology** , you will define and lead the strategy for ... BeOne's next-generation customer experience technologies for individuals affected by chronic lymphocytic...to identify friction points and build solutions that deepen engagement and trust. + Oversee platform integrations across **Salesforce,… more
- SAP (Palo Alto, CA)
- … Engagement program. You'll play a key role in analyzing customer requirements, planning and executing tailored engagement strategies, and collaborating ... your TQM team, that enhances your support in the TQM role, a critical customer -facing function within our dynamic Customer Services & Delivery organization. +… more
- MSC Industrial Supply Co. (Garden Grove, CA)
- …renewal with established Public Sector customers across designated territory. Owns quarterly engagement with senior customer leadership and engaged in Qtrly ... and presents _strategy_ for geographic territory leveraging both existing and new customer opportunities to achieve growth goals. + Tailors' strategic plans to… more
- Rubrik (Palo Alto, CA)
- …Partner with the Customer Success team to develop and execute proactive engagement plans that deliver value to customers and boost renewal rates. + Improve ... **Director, Renewals and Customer Success Operations** **Location: Palo Alto, CA. US**...+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities… more
- Anywhere Real Estate (San Jose, CA)
- …channel + Lead the development and execution of a comprehensive, end-to-end customer journey strategy, ensuring seamless engagement and meaningful touchpoints ... iterative changes based on performance data and insights to continuously improve engagement and conversion. + Lead strategy and execution for marketing programs… more
- Robert Half-Robert Half Corporate (San Jose, CA)
- …improvement. **Job Responsibilities** + **Newly Signed Account Responsibilities:** + Ensure early engagement in the customer buying process to help analyze ... Once the account transition is complete, the BD VP oversees the customer life cycle and ensures organizational alignment to proactively drive adoption and… more
- DocMatter Inc. (San Francisco, CA)
- …Product, Clinical Engagement , Sales and Medical Affairs teams to ensure customer needs are met and exceeded. + Lifecycle Management: Lead QBRs, executive ... platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and providing ongoing… more
- Gilead Sciences, Inc. (Foster City, CA)
- …Join Gilead as Director of Digital Strategy, where you'll shape personalized engagement for consumers, patients, and HCPs. As the primary strategic advisor to ... for this role.** **What You Bring** + Passion for creating meaningful, customer -centric digital strategies + Journey design mindset that has experience stitching… more
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