- Red Hat (Raleigh, NC)
- …efficiency *Manage customer cases and maintain clear and concise case and customer documentation; craft customer engagement plans *Build a sense of ... that guide platform adoption *Ensure a high level of customer experience with each qualified engagement *Analyze...level of customer experience with each qualified engagement *Analyze and present periodic reviews of operational performance… more
- nVent (Raleigh, NC)
- …customer requirements. This role requires both technical and people leadership, customer engagement , project management, and a focus on continuous ... and efficiency. Stay ahead of industry trends and regulatory requirements. + ** Customer Engagement & Technical Expertise:** Participate in customer … more
- EDB (Raleigh, NC)
- …services organizations through growth and transformation + Strong background in customer engagement , project delivery, and solution consulting + Experience ... enhance and supplement the services needs of our global customers ** Customer & Stakeholder Engagement ** + Act as a senior executive sponsor and trusted advisor… more
- Biomat USA, Inc. (Asheville, NC)
- …field. Preferred: Specialized training in Field Marketing, Brand Activation, or Customer Engagement Strategies. Advanced degrees or certifications in relevant ... dynamic marketer with a passion for connecting with local communities and driving engagement ? We're looking for a Field Marketing Strategist to develop and execute… more
- ServiceNow, Inc. (Raleigh, NC)
- …Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers and configuring ServiceNow ... the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to...certification + Act as a technical lead on any engagement + Experience with architecting systems integrations and creating… more
- Sysco (North Wilkesboro, NC)
- …and ultimately produce key behavior changes to drive sales. + Lead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers ... our CRM in the management of SC's sales planning, prospecting, and daily customer engagement and expects productive utilization of Sysco 360 among all SC's. +… more
- Verint Systems, Inc. (Raleigh, NC)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... to C-suite executive with a strong focus on the customer 's ROI - increased capacity and improved CX experience....choice" for their contact center. + Present In-depth Verint's Engagement Data Hub to senior IT and Data Science… more
- Verint Systems, Inc. (Raleigh, NC)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... working with Verint internal business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, NowTM vision… more
- Verint Systems, Inc. (Raleigh, NC)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... adjusting plans and programs as needed. + Partner with Engagement Team to vet content for the monthly newsletter...team-oriented environment. + Strong attention to detail and excellent customer service required. + Hands-on leader who has a… more
- Wells Fargo (Reidsville, NC)
- …to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an ... enhanced customer experience and drive growth in the business, while...+ Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the… more