- Lumen (Raleigh, NC)
- …Act as an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate ... in customer meetings as required. + Stakeholder Engagement : Cultivate and maintain robust relationships with stakeholders, gathering valuable insights to support… more
- Staples (Salisbury, NC)
- …print and marketing solutions + Drive customer satisfaction by focusing on customer engagement , quality, and the community + Coach associates in exceptional ... transaction + Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and… more
- Verint Systems, Inc. (Raleigh, NC)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... global change in a manner that maximizes talent capability and engagement . **Principal Duties and Essential Responsibilities:** + Manage overall software development… more
- Verint Systems, Inc. (Raleigh, NC)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. **Principal Duties and Essential Responsibilities:** + Liaise with… more
- Motion Recruitment Partners (Charlotte, NC)
- …pain points, and business goals to design tailored technology solutions. + ** Customer Engagement :** Partner with the sales team to deliver presentations, ... collaborate closely with sales and delivery teams to uncover customer needs, define solutions, help close deals, and kick...implementing solutions and creating a winning team for each engagement to ensure success over the first 30-90 days… more
- SMBC (Charlotte, NC)
- …+ Identify gaps and mitigate risks associated with shared service delivery Stakeholder Customer Engagement + Proactive stakeholder engagement within the ... skills to interact with various stakeholders and customers + Customer Service Ability to engage with customers and ensure...and ensure their needs are met acting as a customer advocate + Problem Solving Proactive approach to identifying… more
- Lenovo (Morrisville, NC)
- …the evolution of a global tech leader, improve seller efficiency, and enhance customer engagement at scale. Join a collaborative team that values innovation, ... by influencing various teams and team members to meet customer and sales team needs. This experienced leader will...experienced leader will be adept at using stakeholder and customer feedback to propose high impact and user-friendly solutions… more
- Red Hat (Raleigh, NC)
- …and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel. You'll gain ... of Red Hat's products and support processes. This role contributes to customer satisfaction by ensuring timely resolution of basic technical challenges, building a… more
- Sprinklr (NC)
- …our Core platform. + **Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services Consultant ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Walgreens (Wilmington, NC)
- …builds and fosters relationships. + Engages with omni-channel solutions to enhance customer engagement /experience. + Locates products in other stores or online ... **Job Objectives** Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional… more