- Merck (North Wales, PA)
- …& Development, and Brand Communications., this role will work to understand customer engagement effectiveness through data analytics and enabling the flow ... of the role will include, but are not limited to:** + Lead customer engagement and execution activities aligned to brand strategy + Partner with the CAT… more
- Pegasystems (Pittsburgh, PA)
- …Solutions Consulting team, where individual contributors drive revenue growth through intelligent customer engagement solutions. As a Senior Manager, you'll lead ... expert consultants who work 1:1 with clients to implement sophisticated customer engagement engines, personalization strategies, and real-time decisioning… more
- SAP (Newtown Square, PA)
- …strategic opportunities for developing the Premium Engagement . + Manages the PE Customer engagement service plan and works with Customer and SAP ... solutions at Customer + Management of complex customer relationships and PE engagement (s) on assigned...Management of complex customer relationships and PE engagement (s) on assigned account(s) within Federal, Department of Defense,… more
- SAP (Newtown Square, PA)
- …strategic opportunities for developing the Premium Engagement . + Manages the PE Customer engagement service plan and works with Customer and SAP ... solutions at Customer + Management of complex customer relationships and PE engagement (s) on assigned...Management of complex customer relationships and PE engagement (s) on assigned account(s) within Federal, Department of Defense,… more
- Robert Half Office Team (Pittsburgh, PA)
- …bill payments. Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the ... handling a high volume of inbound and or outbound calls. Identify our customer 's needs, provide product/service information, and to resolve any questions and or… more
- PNC (Pittsburgh, PA)
- …with cross-functional partners to shape and execute data-driven strategies that drive customer acquisition, engagement , and portfolio growth. This is a ... & Strategy Manager within PNC's Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization you will be based in Pittsburgh or Philadelphia, PA,… more
- Sunrise Senior Living (Montgomery, PA)
- …promotes and operationalizes customer service as a value. + Achieves outstanding customer engagement and team member engagement survey results, realizing ... that this is key to achieving customer engagement . + Leads the development and regular review of the engagement improvement plan. + Effectively resolves … more
- Verint Systems, Inc. (Harrisburg, PA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement . In this role the Solution Consultant will run the sales … more
- Oracle (Harrisburg, PA)
- …dashboards and reports using BI tools to track key metrics such as customer churn, retention, engagement , and satisfaction. + Conduct deep-dive analyses to ... **Job Description** NetSuite is seeking a highly motivated, results-oriented Senior Customer Success Insights Analyst to join the Global Customer Operations… more
- Wolters Kluwer (Harrisburg, PA)
- …Client Management: Proficiency in nurturing and maintaining deep client relationships, customer advocacy, and engagement within post-sales or professional ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more