- S&P Global (New York, NY)
- …with legal/procurement to finalize contracts and pricing changes. - Identify and mitigate account risks Client Engagement & Coverage: - Understand account ... Level (for internal use):** 10 **About the Role:** **The Team:** The Account Management team sits within a high-growth, strategically critical segment for S&P… more
- Mastercard (New York, NY)
- …the market perspective internally at Mastercard * Help lead all aspects of customer engagement and proposals (including crafting compelling RFP responses) and ... and governments realize their greatest potential._ **Title and Summary** Director, Account Management, Digital Platforms Overview Imagine rolling up your sleeves… more
- S&P Global (New York, NY)
- …provide essential intelligence.** **Responsibilities and Impact:** **Manage a team of account managers to drive relationships with our largest information provider ... with internal stakeholders to identify opportunities and optimize partner engagement strategies, enhancing overall business growth.** **Achieve revenue retention and… more
- PagerDuty (Albany, NY)
- …for this role are: gross revenue retention, net revenue retention, executive engagement , adoption, professional services, support and PagerDuty University. ... ensuring their success. As a key leader within the Customer Success organization, you will align with Executive...consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at… more
- HP Inc. (New York, NY)
- …-** The Customer Welcome Centers ('CWCs') are the epicenter of HP's Executive Engagement Strategy. We are looking for a passionate leader to join ... troubleshooting of innovation showcases, spaces, and technology displays + Conducts pre- executive briefing calls with discussion leaders and account … more
- Oracle (Albany, NY)
- …dashboards and reports using BI tools to track key metrics such as customer churn, retention, engagement , and satisfaction. + Conduct deep-dive analyses to ... independently and as part of a high-performing team; adept at engaging with executive leadership. + Experience with Customer Success operations, SaaS metrics, or… more
- New York Power Authority (White Plains, NY)
- …is preferred. + Minimum of 7 years energy experience with specific emphasis on customer engagement / account management is required. + Minimum of 3 years ... Director Customer Business Development Location: White Plains, USAlbany, US...and state government customers and interagency meetings. + Develop executive to executive level interations that build… more
- LiveRamp (New York, NY)
- …turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value ... Partner with cross-functional teams. Evolve the tools, processes, and strategy for customer engagement and segmentation as LiveRamp's Brands business continues… more
- Celestica (New York, NY)
- …global program managers / Customer Focus Team leads large hyperscale customer strategic account in our growing Connectivity and Cloud Solutions business. ... to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction… more
- Mastercard (Harrison, NY)
- …realize their greatest potential._ **Title and Summary** Sr. Specialist - Regional Customer Success Operations, Services Sr. Specialist - Regional Customer ... value-added services and leverage expertise, data-driven insights, and execution. Our Regional Customer Success teams play a crucial role in ensuring our customers… more