- CVS Health (Richmond, VA)
- …opportunities and ensures profitable revenue and growth to Aetna. + Owns the customer lifecycle - from implementation to engagement strategies and contract ... health and be their best selves. We are seeking a highly motivated Account Management professional to support Aetna Mental Well-being and Resources for Living EAP… more
- Amazon (Arlington, VA)
- …to market plans - Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities Amazon is an equal ... as a key technology platform provider. As an ISV Account Manager you will have the exciting opportunity to...and technical background that enables them to drive an engagement at the CXO level as well as with… more
- Red Hat (Richmond, VA)
- …government acquisition process across HHS - NIH & CDC + Experience with consultative customer engagement with a major enterprise software company or in the sales ... Red Hat Sales team is looking for a Strategic Account Manager with experience selling high-tech offerings and services...closing + Meet assigned sales quotas by acquiring new customer accounts and renewing and growing existing relationships +… more
- PagerDuty (Richmond, VA)
- …for this role are: gross revenue retention, net revenue retention, executive engagement , adoption, professional services, support and PagerDuty University. ... ensuring their success. As a key leader within the Customer Success organization, you will align with Executive...consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at… more
- Amazon (Arlington, VA)
- …advancing AWS's EUC strategy in the market. Key job responsibilities Strategic Customer Engagement & Acceleration: Develop customized success plans for ... unlock the full potential of cloud-based desktop and application solutions. As a Customer Success Specialist for AWS End User Computing (EUC), you'll be the… more
- Oracle (Richmond, VA)
- …dashboards and reports using BI tools to track key metrics such as customer churn, retention, engagement , and satisfaction. + Conduct deep-dive analyses to ... independently and as part of a high-performing team; adept at engaging with executive leadership. + Experience with Customer Success operations, SaaS metrics, or… more
- Amazon (Arlington, VA)
- …to provide advice on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You will be able to distill ... (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the...able to bring to closure, in partnership with the customer and partner/ account team and legal teams,… more
- Sprinklr (VA)
- …position at Sprinklr! Sprinklr is looking for a Lead Value Consultant to drive customer outcomes and account health, retention & growth within our Americas sales ... that we call Unified-CXM. + Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. + Create a culture… more
- Capital One (Mclean, VA)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Merck (Richmond, VA)
- …elevates operational efficiency and drives customer success. Reporting to the Executive Director of Channel Operations and Engagement , this individual will ... and efficiency + Lead a team that maintains accurate project tracking, customer account records, and supporting documentation. + Act as point for operational… more