- Amazon (Port Chester, NY)
- …responsibilities. Key job responsibilities - Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest ... and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate. - Contribute to continuous improvement of… more
- Wolters Kluwer (White Plains, NY)
- As a Customer Success Associate , you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will ... renewals and upselling opportunities. + Monitor and analyze customer performance and engagement data. + Provide...+ Monitor and analyze customer performance and engagement data. + Provide intermediate-level training and guidance to… more
- Nestle (Holbrook, NY)
- …the future of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Solutions Associate in the Call Center is the primary ... by phone. This position is responsible for providing best in class customer service within the customer interaction process. **PRIMARY RESPONSIBILITIES:** +… more
- Nestle (Holbrook, NY)
- …the future of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Solutions Associate serves as the primary point of contact and ... advocate for the customer and is responsible to optimize orders while driving...to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle… more
- Monroe Community College (Rochester, NY)
- …simultaneously and produce high-quality work with minimum supervision. Provide excellent customer service at the front desk and triage. Cultivate a warm, ... or temporary appointment, if offered. + Graduation with an associate 's degree or successful completion of at least sixty...or New York State college or university with an associate 's degree in office technology or a closely related… more
- Rocket Software (Albany, NY)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Associate Customer Care Representative at Rocket Software plays a vital role ... shifts as needed **Experience & Qualifications** + 1-2 years of customer support or engagement experience, ideally with a large multinational software company +… more
- Staples (Kingston, NY)
- …store win. + Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party ... Retail Stores Job Schedule: Part time On-site Shipping Associates provide exceptional customer service and have our customers' needs in mind while helping them… more
- Humana (Albany, NY)
- …how members interact across channels and journeys. As a Senior Associate , Channel/Journey Analytics, you'll help analyze and optimize multi-channel engagement ... member experience and campaign performance. **Role Responsibilities** As a Senior Associate on the Integrated Marketing Analytics team, you'll lead the development… more
- Takeda Pharmaceuticals (New York, NY)
- …to the best of my knowledge. **Job Description** **About the Role:** The Associate Director, Field Marketing, is a field-based, customer -facing (non-sales) role ... the Director, Head of HCP Engagements **How you will contribute:** **KOL Engagement ** + Identify, cultivate, and maintain long-term relationships with national and… more
- PVH Corp. (New York, NY)
- …and operations. **KEY RESPONSIBILITIES** **Sales Strategy** + Support exceptional customer experiences through dynamic engagement including greeting, offering ... + Partner with management on personal development plan and performance management. ** Customer Experience & Community Engagement ** + Champion a client-first… more
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