- Palo Alto Networks (Santa Clara, CA)
- …feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement : + Support engineers in solving complex customer ... business development discussions to underline the value of services offered + Lead Post-Incident Reviews (PIRs) to identify root causes, document lessons learned,… more
- NVIDIA (Santa Clara, CA)
- …+ 8+ years of experience in experience in program/project management with direct customer engagement . + Strong leadership in global, matrixed environments. + ... generator in the AI factory. As part of the Customer Program Management Team, you will be leading strategic...unmatched data center-scale performance. What you'll be doing: + Lead execution and technical engagement directly working… more
- Google (Sunnyvale, CA)
- …Bachelor's degree or equivalent practical experience. + 10 years of experience in customer -facing roles, and 5 years of experience in a leadership position. + ... Experience in Customer Success, Account Management, or in a similar function....for millions of SMBs, focusing on scalable and impactful engagement models. + Design and implement a comprehensive digital… more
- Trellix (Sacramento, CA)
- …strong relationships with internal teams to identify advocacy candidates and drive customer engagement opportunities ** Customer Content Development** + ... customer advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations of our customer reference… more
- Acosta Group (Livermore, CA)
- …and ongoing advocates and influences operational excellence on behalf of the customer within and across CROSSMARK through ongoing engagement and collaboration. ... **DESCRIPTION** **Overview** The Vice President Customer Development owns the customer relationship...retain talented individuals on their team. Develop internal talent, lead and champion efforts and methods to inspire and… more
- Intuit (Mountain View, CA)
- …the customer by leveraging insights from surveys, interviews, and engagement metrics. Proactively identify and address gaps in the onboarding journey, ... skilled Staff Experience Service Strategy Leader to play a pivotal role in Customer Success for Intuit Enterprise Suite. You will be responsible for defining and… more
- Intuit (San Francisco, CA)
- …**How you will lead ** **Drive Strategic Initiatives** - Own and execute customer service initiatives to address customer needs. Scope, plan, and define the ... **Overview** We're looking for a skilled and passionate Customer Experience Professional to elevate the QuickBooks Live Expert Assisted experience. You'll play a key… more
- MongoDB (Los Angeles, CA)
- …trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for technology and the ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....drive growth 3+ quarters out across your portfolio + Lead in-person executive business reviews for strategic customers in… more
- Celestica (San Jose, CA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... Customer Business Unit Directors, Global Program Managers, and Commercial...major strategic account within Global Accounts + Account and engagement strategies to drive three year growth plans +… more
- Shaw Industries Inc (Los Angeles, CA)
- …regional programs, managing budgets and co-op funds, and continuously optimizing customer engagement across diverse channels including builder, retail, and ... Job Title Sr Manager Customer Marketing, West region Position Overview Shaw Industries...the equivalent education and experience. + Demonstrated ability to lead and collaborate with cross-functional teams + Excellent communication… more