- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... Manager - Technical (PMT) on this team, you will lead the design and implementation of next-generation solutions that...contributing to initiatives that shape the future of automated customer engagement at Amazon. Key job responsibilities… more
- Lumen (Sacramento, CA)
- …shape the future. **The Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The ideal candidate ... maximize the use of our products and services. * Customer Onboarding: Lead new customers through the...Participate in active mentorship for new hires and/or select Customer Engagement Advocates. Training opportunities will be… more
- Amazon (Santa Clara, CA)
- Description We're Amazon's Customer Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is ... intuitive, effortless, seamless, and empathetic. We are seeking a customer -focused Director of Software Development to lead the vision and development of… more
- NetApp (Irvine, CA)
- …Product Specialists, to deliver comprehensive solutions that meet customer requirements. + Customer Engagement : Schedule and lead customer meetings, ... + Consultative Selling: Utilize a consultative sales approach to understand customer needs, develop customized solutions, and present formal quotes and proposals.… more
- Amazon (Santa Clara, CA)
- …(CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the forefront of reimagining ... customer experiences across Amazon's diverse global portfolio. In this...In this highly strategic and visible role, you will lead a team of innovative product managers, collaborating with… more
- Toshiba America Electronic Components, Inc (Irvine, CA)
- …bring semiconductor industry experience, strong business acumen, and technical insight to lead customer engagement , uncover new business opportunities, and ... customer commodity teams to support pricing strategies, customer alignment, and channel management. You'll lead ...for discrete power products (MOSFETs, SiC, GaN, diodes). + Customer Engagement : Build and maintain strong … more
- Amazon (Santa Clara, CA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the ... of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver… more
- Walmart (Sunnyvale, CA)
- …science or applied machine learning + 5+ years leading teams developing ML-powered customer engagement or personalization systems + Deep knowledge of large ... they initiate value-driven conversations. As **Director of Data Science for** **Agent-Led** ** Engagement in Conversational Commerce** , you will lead a core… more
- Walmart (Los Angeles, CA)
- …as the internal creative agency of record to be hyper-focused on the customer experience across all channels, categories, and campaigns. We are ruthlessly focused on ... leader with a passion for fostering a thriving creative environment! As our ** Engagement & Experience Manager,** you'll empower our team and build a culture where… more
- Amazon (Irvine, CA)
- …this role, you will be the marketing owner of Amazon Luna Prime Gaming's engagement and upsell goals. You will be customer -obsessed in understanding drivers of ... Product Marketing Manager (PMM) to join our team and lead lifecycle marketing, retention and upsell for our rapidly...* Develop and deliver the marketing strategy to improve engagement at every stage of the customer … more