- S&P Global (New York, NY)
- …+ Partner with Sales, Product, Support, and Education teams to align customer engagement strategies and deliver value. + Participate in cross-team ... 11 **About the Role:** We are seeking a strategic and people-focused **Manager, Customer Success Management - Americas** to lead a high-performing team of… more
- Mount Sinai Health System (New York, NY)
- …operational change. + Data-driven decision making: Strong analytical skills to interpret customer success metrics, engagement trends, and usage data to optimize ... and guiding teams through digital transformation and operational change. + Lead complex customer escalations, navigating healthcare regulatory constraints and… more
- Amazon (New York, NY)
- …you will collaborate with cross-functional teams around the world to drive brand awareness, lead generation, and customer engagement . This role offers an ... priorities. Key job responsibilities Strategy Development: Own the go-to-market plan and lead 360-degree marketing plans for assigned global League within AWS Sports… more
- Sysco (Binghamton, NY)
- …that educate, inspire and ultimately produce key behavior changes to drive sales. + Lead and direct Customer Engagement efforts by enabling the district ... our CRM in the management of SC's sales planning, prospecting, and daily customer engagement and expects productive utilization of Sysco 360 among all SC's. +… more
- PagerDuty (Albany, NY)
- … customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- JPMorgan Chase (New York, NY)
- Home Lending's Customer Success team focus on lead generation, is a strategic area of focus for the Home Lending business. It defines the strategy and manage a ... Lending Objectives and Key results associated with upper funnel performance targets (eg, lead generation). As a Vice President - Customer Success Manager within… more
- Omnicell (New York, NY)
- ** Customer Success Manager** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their portfolio ... their adoption trends, sentiment, and mining opportunities for deeper engagement + Identify opportunities for customers to act as...assigned accounts to identify opportunities, develop alliances and ensure customer needs are met. + Act as both the… more
- Mastercard (New York, NY)
- …Success Dynamic Yield Overview: Dynamic Yield by Mastercard is seeking a Vice President of Customer Success to lead and scale our global customer success ... processes, and drive adoption and growth. Role & Responsibilities Lead a global customer success team focused...to support renewals and identify growth opportunities through consultative engagement . Act as a strategic advisor to clients by… more
- Amazon (New York, NY)
- …customers realize through their cloud transformation initiatives. This holistic approach to customer engagement , coupled with the CSM's deep understanding of the ... 's cloud transformation journey, whilst consistently demonstrating measurable value to the customer regardless of engagement model. CSMs are able to effectively… more
- Amazon (New York, NY)
- …or professional services sales and delivery experience - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to ... Description AWS is known for its relentless customer obsession. Our Professional Services teams are on...to continuous learning and growth. Key job responsibilities - Lead comprehensive generative AI transformation programs from sales to… more
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