- Berkshire Bank (New Lebanon, NY)
- … customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and digital engagement . Supervise all Customer ... Banker positions to ensure the efficient and effective operation of the Customer Service line. Duties may include assigning workflow, training CSAs, monitoring … more
- Berkshire Bank (New Lebanon, NY)
- … loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and champions digital engagement . Performs general operational ... Lebanon, NY - Hwy 20 & 22 Purpose/Objective: Identify customer needs to make needs-based sales and build ...for Bank through face to-face communication and telephone etiquette. Lead through lobby management, ensure prompt welcomes of assistance… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- SAP (New York, NY)
- …to support execution of the CSM playbook; providing a holistic view of the customer lifecycle and aligning efforts for value-driven engagement . Work closely with ... team plays a critical role in accelerating value realization and maximizing customer outcomes. **Key Responsibilities & Focus Areas** 1. **Best Practices and… more
- Cengage Group (New York, NY)
- …their lives and achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our strong culture, and ... role in leading our organization's product strategy and driving customer and business outcomes. You will be responsible for...insight, business acumen, and technical proficiency within the team. Lead the team through the change to the Product… more
- Solvay Bank (Syracuse, NY)
- …We are a growth-oriented community bank that fosters excellence, pride, teamwork, and engagement in our workplace. Consider an exciting opportunity as part of our ... all branch operations are effective and compliance requirements are met. They lead the branch Teller staff in maintaining operational effectiveness. Our retail… more
- Danaher Corporation (Port Washington, NY)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Management is responsible for driving a culture of exceeding customer expectations by delivering exceptional customer service...align with organizational goals. People Management & Leadership + Lead , manage, and develop a global team of 150+… more
- Cardinal Health (Albany, NY)
- …analyze customer device collection trends to execute strategies to maximize customer engagement and collection compliance + Own customer implementations ... (TM) reprocesses a wide array of products, including compression sleeves, electrocardiogram lead wires and cables, air transfer mats (used to transfer and reposition… more
- Amazon (Corfu, NY)
- …customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while ... compliance of a small format pharmacy site, including; safety, quality, customer experience, budgetary, people development and operations objectives. The Pharmacy… more
- American Express (New York, NY)
- …remediation by developing and maintaining external listening posts to ensure voice of the customer and competitor + Lead , coach and develop an Analyst **Minimum ... This includes core aspects of portfolio management (eg, P&L management, engagement strategies, NPS and complaint tracking), product strategy (eg, value proposition… more