- IBM (Austin, TX)
- …IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely curious team, always ... experiences, with a focus on delivery, excellence, and obsession over customer outcomes. IBM's product and technology landscape includes Research, Software, and… more
- Verint Systems, Inc. (Austin, TX)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential Responsibilities:**… more
- Dynatron Software (Richardson, TX)
- …Build and maintain dashboards, reports, and tracking tools for key product KPIs + Lead and assist in customer research efforts including user interviews, NPS, ... product direction. This role will serve as both a data expert and customer feedback advocate, combining quantitative usage analysis with qualitative input from users… more
- Mass Markets (TX)
- …using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance ... departments and management to align with organizational goals. + Handle escalated customer issues and provide effective solutions. + Identify areas for operational… more
- JPMorgan Chase (Plano, TX)
- …user experience and compliance. + Leverage analytics to enhance decision-making and customer engagement . + Collaborate with stakeholders to drive consistency and ... that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. **Job responsibilities** + Lead the product lifecycle,… more
- BioBridge Global (San Antonio, TX)
- …in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement , feedback, and complaint processes. It is essential that the ... execute B2B marketing activities. Responsibilities include execution of, promotional and lead generation programs, digital and social media campaigns. Duties will… more
- RTX Corporation (Richardson, TX)
- …sustainment and modernization efforts spanning the product lifecycle, including customer engagement , requirements definition, software/hardware development & ... and infrastructure to ensure the product delivery to the customer and end users is done with minimal impact...infrastructure and/or modernization. + You will work with the Lead Systems Engineer to ensure the overall system execution… more
- Dow (Houston, TX)
- …Learn more about us and our ambition to be the most innovative, customer -centric, inclusive and sustainable materials science company in the world by visiting ... asset capabilities provide safe, reliable, and attractive services to support customer growth targets, while delivering bottom line growth. Our Peopleare the… more
- J&J Family of Companies (Austin, TX)
- …needs. The Sr. MSL is considered an established scientific and clinical knowledge lead on current and future J&J Innovative Medicine products per Therapeutic Area ... the areas of Influence & Results Focused, Communication, Stakeholder Engagement , Product & Therapeutic Area Knowledge, and Data Insights...real world evidence into real life practice to meet customer needs + Presents data and information in a… more
- Caterpillar, Inc. (Irving, TX)
- …where every contribution matters. **About the role:** Are you ready to lead the charge in revolutionizing our marketing efforts within the Construction Industries ... compelling marketing campaigns that resonate with our target audiences and drive engagement . + Performance Metrics: Establish and monitor metrics to evaluate the… more