• VP, Enterprise Implementations & Customer…

    Prime Therapeutics (Richmond, VA)
    …decision we make. **Job Posting Title** VP, Enterprise Implementations & Customer Success - REMOTE **Job Description** The Vice President Enterprise Integration ... and Customer Success is responsible for leading the development and...clients and the industry. This position will shape Prime's lead product offering and services provided to clients; driving… more
    Prime Therapeutics (08/23/25)
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  • Director - Customer Experience (CX)…

    Dominion Energy (Richmond, VA)
    …manage the day-to-day operations of digital care functions. **Manage Escalated Concerns:** Lead the team responsible for addressing escalated customer concerns ... CX Strategies:** Develop and execute enterprise-wide CX strategies, standards, and tools. Lead strategic initiatives to enhance customer journeys. **Evolve VOC… more
    Dominion Energy (09/06/25)
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  • Manager, Customer Experience Strategy

    CARMAX (Richmond, VA)
    …customer journey. This role contributes to initiatives that enhance brand engagement , customer satisfaction, and word-of-mouth advocacy (NPS). The Manager ... Team Leadership** + Develop tools, reporting, and training materials to reinforce customer -centric practices for the organization + Lead cross functional teams… more
    CARMAX (09/02/25)
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  • Sr. Customer Success Manager

    Proofpoint (Reston, VA)
    …pioneer new processes for your team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers...are not achieving their desired outcome and as needed, lead cross-functional efforts to get those customers back on… more
    Proofpoint (07/16/25)
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  • Senior Product Manager, Vehicle Care…

    Ford Motor Company (Richmond, VA)
    …Vehicle Care Product Management team is looking for a Senior Product Manager to lead a critical customer -facing area: bringing the Vehicle Care experience to ... new FordPass features to stakeholders at all levels, focusing on mobile-first customer experiences. + ** Lead Cross-Functional Alignment:** Coordinate and align a… more
    Ford Motor Company (09/06/25)
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  • Manager - Customer Training

    Cardinal Health (Richmond, VA)
    …customers are equipped to sustain training programs. **Responsibilities** + Leadership & Strategy + Lead a team of customer trainers in the design and delivery ... of high-impact training programs. + Lead and execute a scalable learning...Training Execution & Facilitation + Deliver training sessions across customer accounts, ensuring engagement and clarity. +… more
    Cardinal Health (08/30/25)
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  • Associate Vice President, Customer Success

    Somatus (Mclean, VA)
    …+ Curated Wellness Benefits supporting teammates physical and mental well-being + Community engagement opportunities + And more! AVP, Customer Success will be ... relationship growth to ensure the success of Somatus clients' portfolios. AVP, Customer Success will develop and implement short and long-term strategies in support… more
    Somatus (08/29/25)
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  • Director, Customer Experience & Omnichannel

    Prime Therapeutics (Richmond, VA)
    …+ Lead a team to identify, prioritize, and execute customer experience improvements and innovations across channels, while effectively managing initiatives, ... passion and drives every decision we make. **Job Posting Title** Director, Customer Experience & Omnichannel **Job Description** The Director Customer Experience… more
    Prime Therapeutics (09/04/25)
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  • Specialist, Customer Acquisition

    Concentrix (Richmond, VA)
    …demonstrating the value and benefits of our client's products or services through customer engagement , with a primary focus on selling and/or renewing contracts. ... Job Title: Specialist, Customer Acquisition Job Description The Customer ...is captured + Undertake sales motions which might include lead qualification, lead conversion, health checks, being… more
    Concentrix (08/14/25)
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  • Sr. Consultant Marketing Technology…

    Amazon (Arlington, VA)
    …AWS Services, ISV Partner solutions, and AI/ML capabilities to reimagine their customer engagement strategies and optimize marketing performance across all ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
    Amazon (07/12/25)
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