- Prime Therapeutics (Richmond, VA)
- …+ Lead a team to identify, prioritize, and execute customer experience improvements and innovations across channels, while effectively managing initiatives, ... passion and drives every decision we make. **Job Posting Title** Director, Customer Experience & Omnichannel **Job Description** The Director Customer Experience… more
- Concentrix (Richmond, VA)
- …demonstrating the value and benefits of our client's products or services through customer engagement , with a primary focus on selling and/or renewing contracts. ... Job Title: Specialist, Customer Acquisition Job Description The Customer ...is captured + Undertake sales motions which might include lead qualification, lead conversion, health checks, being… more
- Amazon (Arlington, VA)
- …AWS Services, ISV Partner solutions, and AI/ML capabilities to reimagine their customer engagement strategies and optimize marketing performance across all ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
- Concentrix (Richmond, VA)
- …ecosystem. + Strong analytical and problem-solving skills. + Excellent communication and customer engagement abilities in remote settings. + Self-motivated and ... Job Title: Customer Engineer- M365 Engineer Job Description We're Concentrix....remote work environment. **Key Responsibilities:** + M365 Copilot + Lead remote implementation and adoption strategies for M365 Copilot.… more
- COOLSOFT (Richmond, VA)
- …testing, and support of Microsoft Power Platform solutions. .Expertise in Dynamics 365 Customer Engagement - Sales, Customer Service, Field Service and ... Developer Job location in Richmond, VA Skills required Technical Lead , Dynamics 365, Sales, Customer Service Views Workflow JAVA SCR Open Date 04-Sep-2025 Close… more
- SHRM (Alexandria, VA)
- …We are seeking an experienced and innovative Director of Market Research & Customer Insights to lead our enterprise research and insights function, advancing ... professionals to CHROs to strategic enterprise clients. **Responsibilities** **Voice of the Customer (VOC) & Member Insight Programs** + Build and manage a… more
- Coast Guard Community Services Command (Chesapeake, VA)
- …Salary: Negotiable Who May Apply: All Sources Location: Chesapeake, VA - Headquarters Customer Experience Manager - Lead CX Strategy, CRM, & Loyalty Programs ... for CGX's Enterprise Growth DUTIES : The Customer Experience Manager leads and manages CGX's customer service operations while driving enterprise-level … more
- Trellix (Richmond, VA)
- …strong relationships with internal teams to identify advocacy candidates and drive customer engagement opportunities ** Customer Content Development** + ... customer advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations of our customer reference… more
- Amazon (Arlington, VA)
- …Manager, Customer Success Management on the Household Essentials team, you will lead a team of Customer Success Managers responsible for influencing growth ... across the businesses of Amazon's top vendor partners while improving end- customer and vendor experience. You will guide your team in their work with vendors using… more
- DriveTime (Chesapeake, VA)
- …keeps buyers coming back. + Take ownership of the **entire sales cycle** -from lead follow-up and virtual engagement to test drives, paperwork, and purchase ... employees by placing a focus on putting the right customer , in the right vehicle, on the right terms...This is not your typical sales role. As a ** Customer Experience Guide** , you are at the center… more