- PenFed Credit Union (Mclean, VA)
- …experience in customer lifecycle of financial products, driving customer engagement , and leading digital transformation. Responsibilities Reasonable ... with Operations teams to address pain points and improve customer satisfaction + Lead digital strategy, work...required. Such experience includes but is not limited to customer engagement and lifecycle strategies, portfolio performance,… more
- Kyndryl (Richmond, VA)
- …and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People + Lead by example; ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Deloitte (Arlington, VA)
- …Excellence activities and initiatives working in partnership with the QRM Operate Lead , focused on the Operate engagement model. Drive initiatives related ... to risk and quality for the Operate engagement model, including developing best practices for: + a...+ Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service… more
- Howmet Aerospace (Hampton, VA)
- …and develop relationships to achieve the necessary engagement , influence, and customer connections internal and external. + Lead with energy by consistently ... our team in Hampton, Virginia. Are you an empowered Lead Team Partner with the drive to transform ideas...maintain cross functional relationships needed to foster a proactive engagement culture amongst the team and productive working relationship… more
- Bayer (VA)
- …Portfolio - Eastern USA** **PURPOSE** As a key member of the field-based customer engagement squad, you will engage with and cultivate relationships with ... across five primary areas: 1. **Strategic Thought Leader (TL) Engagement ** + Build and maintain relationships with TLs in...brand team to enhance content and exhibit design; + Lead TL meetings and support executive encounters at congresses… more
- PagerDuty (Richmond, VA)
- …that enable our product and business teams to operate with confidence. + Lead Product Management for the external-facing customer analytics experience, aligning ... PagerDuty is seeking a Director of Product Intelligence & Insights to build and lead a world-class product analytics function. This is a unique opportunity to shape… more
- Cengage Group (Virginia Beach, VA)
- …do here:** We're looking for a strategic, content-savvy Platform Marketing Manager to lead marketing efforts that drive awareness, engagement , and adoption of ... a leader in developing vital feedback loops between product, customer success, and enablement groups. **Adoption & Engagement...+ Superior problem-solving skills coupled with the ability to lead with influence, up and down the organization and… more
- Woodforest National Bank (Roanoke, VA)
- …* Embrace and lead a technology driven customer experience. * Lead , partner and execute a community engagement strategy with a Community Development ... is responsible for the growth of consumer and business customer relationships, community engagement , and instore partner...for assigned branches within the region. * Develop and lead innovative strategies to grow, retain and deepen consumer… more
- Humana (Richmond, VA)
- …and cultural fit **Technical Program Management** + **Red Team Operations:** Lead engagement planning, including stakeholder requirements gathering, target ... realistic threat simulation. **Core Responsibilities** **Team Leadership & Development** + ** Lead and develop** high-performing Red Team and BAS engineering teams +… more
- Dodge Construction Network (Richmond, VA)
- …Optimize ad targeting, ad copy, landing pages, offers, and conversion paths to improve engagement and lead quality; develop a deep understanding of our ... Product, Sales, and Engineering on messaging, digital experience, and lead flow + ** Customer - and outcome-focused** , with deep empathy for end-user needs… more