- Intuit (San Diego, CA)
- **Overview** We're seeking a driven and empathetic Principal, Lighthouse Customer Engagement Manager to join our growing team. You'll play a pivotal role in our ... ecosystem + Familiarity with solution consulting **How you will lead ** + ** Customer Champion** : Serve as...+ **Relationship Deepening** : Develop and implement a comprehensive customer engagement model specifically for the Lighthouse… more
- Amazon (Santa Clara, CA)
- …The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end...- Experience managing data pipelines - Experience as a leader and mentor on a data science team Amazon… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... Tech Program Manager (TPM) on this team, you will lead the design and implementation of next-generation solutions that...contributing to initiatives that shape the future of automated customer engagement at Amazon. Key job responsibilities… more
- Amazon (Santa Clara, CA)
- …(CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will be at the forefront of reimagining ... Description Amazon is seeking a visionary leader to revolutionize our Customer Service...In this highly strategic and visible role, you will lead a team of innovative product managers, collaborating with… more
- Microsoft Corporation (San Francisco, CA)
- …your career. Together, we are shaping the future of business. ** ** As the **Executive Customer and Partner Engagement Lead ** in SME&C, you will be expected ... SME&C. This opportunity will allow you to drive strategic customer engagement by designing and executing a...and stakeholders to prepare for site visits, prep the leader and drive follow up actions and communications +… more
- Amazon (San Francisco, CA)
- …technologies and global clients. Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE) team. This is a unique ... and deal closure with Generative AI startups and innovative technology companies. - Lead negotiations and customer closure for strategic, large, complex or… more
- Capital One (Los Angeles, CA)
- Manager, Project Manager | Market Community Engagement Lead - California Capital One is currently seeking a Market Community Engagement Lead who will be ... manager who combines strategic vision with field execution. The Market Community Engagement Lead will be accountable for establishing and maintaining existing… more
- Amazon (Santa Clara, CA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the ... of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver… more
- Walmart (Sunnyvale, CA)
- …science or applied machine learning + 5+ years leading teams developing ML-powered customer engagement or personalization systems + Deep knowledge of large ... they initiate value-driven conversations. As **Director of Data Science for** **Agent-Led** ** Engagement in Conversational Commerce** , you will lead a core… more
- Walmart (Sunnyvale, CA)
- …AI, or decision systems + Demonstrated technical leadership in LLM-driven experiences, customer engagement modeling, or agentic applications + Strong expertise ... building intelligent, proactive shopping agents that go beyond answering customer questions-they drive conversations that are timely, personalized, and… more