- Robert Half Office Team (El Segundo, CA)
- …service channels. * Strong understanding of retention strategies, loyalty programs, and customer engagement initiatives. * Hands-on experience with CX platforms ... We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team... experience and retention strategies to enhance satisfaction and engagement . * Design and manage loyalty programs, including Surprise… more
- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- …& Booking Strategy Manager to lead and transform our entire first-touch customer engagement and booking process. This pivotal role will unify and optimize ... phone, text, AI, and team-driven channels. Key Responsibilities: + Lead and manage all customer -first contact points,...+ Optimize communication flows, including SMS follow-ups and client engagement to reduce unsold estimates and lost leads. +… more
- Intuit (Mountain View, CA)
- …of customer engagement and retention. You will be a thought leader in customer support, extending your influence and insights beyond traditional product ... plus. Equivalent experience will be considered. **How you will lead ** The Senior Staff Product Manager for Customer...Intuit is looking for an experienced and passionate product leader with a proven ability to deliver impactful results.… more
- Shaw Industries Inc (Los Angeles, CA)
- …regional programs, managing budgets and co-op funds, and continuously optimizing customer engagement across diverse channels including builder, retail, and ... Job Title Sr Manager Customer Marketing, West region Position Overview Shaw Industries...region Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for… more
- Palo Alto Networks (Santa Clara, CA)
- …embedding intelligent support capabilities directly into the in-product experience, elevating customer engagement and issue resolution. + **Collaborate with IT ... Networks is seeking a **Director of Application Product Management** to lead the strategic vision and transformation across key domains-including **Entitlement &… more
- NVIDIA (Santa Clara, CA)
- …+ 8+ years of experience in experience in program/project management with direct customer engagement . + Strong leadership in global, matrixed environments. + ... generator in the AI factory. As part of the Customer Program Management Team, you will be leading strategic...unmatched data center-scale performance. What you'll be doing: + Lead execution and technical engagement directly working… more
- Safran (Garden Grove, CA)
- …The Customer Service Representative requires a high level of internal customer engagement , plus the capability to coordinate successful integrated product ... Customer Service Representative 2 Company : Safran Cabin...job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute… more
- TP-Link North America, Inc. (Irvine, CA)
- …for shaping and executing TP-Link Systems' marketing strategy to drive brand awareness, customer engagement , and revenue growth in the Local ISP segment. ... to enjoy a seamless, effortless lifestyle. The Director of Customer ISP Marketing is a customer -focused, executive...maximize the return on marketing efforts Team Leadership: Build, lead , and mentor a high-performing marketing team with a… more
- Palo Alto Networks (Santa Clara, CA)
- …feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement : + Support engineers in solving complex customer ... business development discussions to underline the value of services offered + Lead Post-Incident Reviews (PIRs) to identify root causes, document lessons learned,… more
- Persado (California City, CA)
- …day-to-day contact for 2-5 Enterprise accounts in Financial Services and/or Retail, driving customer engagement and adoption of Persado. + Develop and execute ... a strategic advisor on Persado products-onboarding users, enabling adoption, and championing customer needs. Additionally: + Lead regular status calls, working… more