- University of Miami (Miami, FL)
- …for the collection of data to ensure performance improvement and optimal customer service standards. + Assures all staff meet mandatory continuing education ... plan, delegate and/or supervise the work of others. + Ability to lead , motivate, develop and train others. Department Specific Functions Clinical Operations… more
- Mass Markets (FL)
- …delivering timely, actionable financial insights. The ideal candidate is a proactive leader who thrives in a fast-paced, service-oriented environment and brings a ... strong foundation in accounting best practices. You'll lead a team of professionals, manage the month-end close process, and collaborate with stakeholders to ensure… more
- Mass Markets (FL)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead initial training and coaching sessions for new hire agents to ... + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering training programs. + Familiarity with… more
- Encore (West Palm Beach, FL)
- …relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * Service high ... personnel and various Encore supporting functions and departments. * Lead the team to exceed the expectations and needs...verify equipment is setup accurately and working properly to customer needs, and verify the team is monitoring each… more
- American Express Global Business Travel (Tallahassee, FL)
- …and lead targeted improvements. **What We're Looking For:** + Customer experience leadership experience + Vendor performance management & governance background + ... Delivery Manager is accountable for driving outstanding performance across 3-5 outsourced customer service centers, with a sharp focus on delivering a 5-star … more
- Merck (Tallahassee, FL)
- …partner with our Company's appropriate cross-functional stakeholders to develop and execute customer strategies & tactics + Ability to lead without authority ... Rare Disease Account Specialist serves as a key point of contact to customer accounts for our Company's Pulmonary Arterial Hypertension (PAH) business. This role… more
- Cardinal Health (Tallahassee, FL)
- … expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives. + Lead order disruption ... Health_** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and… more
- Synchrony (Altamonte Springs, FL)
- …event-driven architecture, microservice architecture, cloud technologies and the ability to influence and lead a team are musts. This AVP will lead the ... we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training, and culture events. To ensure the safety… more
- USAA (Tampa, FL)
- …for this position. **What you'll do:** + Develop and implement strategic customer specific business process program plans that align with enterprise strategy and ... influence appropriate roadmap(s). + Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities… more
- Public Consulting Group (Tallahassee, FL)
- …statewide child welfare information system (CCWIS). **Project Management and Client Engagement ** + Establish good working relationship with local, state, federal and ... private service agencies. + Act as project manager or client engagement manager + Direct and manage project development from beginning to end. + Identify and resolve… more
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