- SAP (Herndon, VA)
- …strategic opportunities for developing the Premium Engagement . + Manages the PE Customer engagement service plan and works with Customer and SAP ... Manager/Sr. Support Engineer (MaxSecure)-Remote** SAP is the global market leader for business software and related services, and SAP...solutions at Customer + Management of complex customer relationships and PE engagement (s) on assigned… more
- ServiceNow, Inc. (Vienna, VA)
- …and capabilities to help customers achieve their goals. . Oversee the customer outcomes engagement for customers in your portfolio, understanding each ... to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers,...to do in this role:** The role of the Customer Success Manager is to act as an advocate… more
- ServiceNow, Inc. (Vienna, VA)
- …and capabilities to help customers achieve their goals. + Oversee the customer outcomes engagement for customers in your portfolio, understanding each ... to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers,...to do in this role:** The role of the Customer Success Advocate is to act as an advocate… more
- Verint Systems, Inc. (Richmond, VA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... a subject matter expert in Speech Analytics, Quality and Customer Engagement . In this role the Solution...demonstrations for customers, partners, and prospects during sales engagements, lead customer discovery sessions, respond to bids,… more
- ServiceNow, Inc. (Vienna, VA)
- …ad-hoc oversight/training for the customer 's future system administrators throughout the engagement + Lead technical aspects of project delivery and solution ... Services is the functional and technical expert of a customer engagement team - consulting with customers...in their efforts to improve their existing processes + Lead customer design workshops across multiple ServiceNow… more
- ServiceNow, Inc. (Vienna, VA)
- …ad-hoc oversight/training for the customer 's future system administrators throughout the engagement + Lead technical aspects of project delivery and solution ... expert in the ServiceNow Expert Services Team focused on customer engagement teams - consulting with customers...capabilities in their efforts to improve their processes + Lead customer design workshops focused on ServiceNow… more
- RTX Corporation (Arlington, VA)
- …leveraging metrics and feedback loops to enhance efficiency, proposal quality, and customer engagement + Collaborate with RTX Global Government Relations (GGR) ... deepen partnerships + Serve as the escalation point for customer -facing issues and lead efforts to deliver...competitive positioning, and Raytheon strategy + Collect and analyze customer interaction data and engagement trends to… more
- PenFed Credit Union (Mclean, VA)
- …experience in customer lifecycle of financial products, driving customer engagement , and leading digital transformation. Responsibilities Reasonable ... with Operations teams to address pain points and improve customer satisfaction + Lead digital strategy, work...required. Such experience includes but is not limited to customer engagement and lifecycle strategies, portfolio performance,… more
- Concentrix (Richmond, VA)
- …the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a ... Catalyst is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with… more
- Capital One (Richmond, VA)
- …solutions. They will leverage their expertise in product marketing to drive customer engagement , adoption, and retention while working closely with ... PPTs, demos and website content, among others. + Lead Customer Advocacy efforts - build and... Success teams to support enablement efforts and improve customer engagement . **Basic Qualifications** + At least… more