- Lumen (Richmond, VA)
- …Act as an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate ... in customer meetings as required. + Stakeholder Engagement :...and marketing materials. + Leadership Skills: Demonstrated ability to lead and mentor a team of professionals, driving excellence… more
- CACI International (Sterling, VA)
- …and strategic direction. + Oversee the Service functions including governance, customer engagement , service integration, continual improvement, and performance ... Technical Lead Service Management Job Category: Information Technology Time...driving service level and performance strategy, aligning with the customer 's documented strategy while supporting service optimization. The role… more
- Verint Systems, Inc. (Richmond, VA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... **Principal Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite...to C-suite executive with a strong focus on the customer 's ROI - increased capacity and improved CX experience.… more
- EDB (Richmond, VA)
- …services organizations through growth and transformation + Strong background in customer engagement , project delivery, and solution consulting + Experience ... the professional services organization, aligning with company goals and customer needs + Lead , mentor, and grow...and supplement the services needs of our global customers ** Customer & Stakeholder Engagement ** + Act as… more
- M. C. Dean (Richmond, VA)
- …Industrial controls + Cybersecurity services, including modernization upgrades and renovation projects ** Customer Engagement ** + Serve as the primary point of ... or business reviews. + Coordinate with MC Dean's Contract Manager and Group Lead to make determinations regarding scope-applicability of Customer Work Requests.… more
- Leidos (Reston, VA)
- …plan in alignment with the customer 's strategy, leading and coordinating customer engagement and driving innovation. You will participate in the ... the VA customers. **PRIMARY RESPONSIBILITIES:** + Strengthen and maintain customer engagement with mid- and senior-level leaders...approaches, and funding profiles. + Act as a thought leader in customer community with a demonstrated… more
- Wells Fargo (Norfolk, VA)
- …commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to ... At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving...specific behaviors that lead to an enhanced customer experience and drive growth in the business, while… more
- Leidos (Reston, VA)
- …have accountability to shape and win new business through a balanced focus on customer engagement , customer value proposition development, assessment of the ... bid and proposal activities, and contribute to the assigned cross-functional team, including customer engagement and shaping activities for the duration of the… more
- Wells Fargo (Chesapeake, VA)
- …and accountability to business outcomes. Successful Branch banking managers are able to lead a highly defined customer engagement process, coaching to ... At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving...specific behaviors that lead to an enhanced customer experience and drive growth of the business, while… more
- Verint Systems, Inc. (Richmond, VA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... in a collaborative, team-oriented environment. + Strong attention to detail and excellent customer service required. + Hands-on leader who has a proven ability… more