- Amazon (Arlington, VA)
- …AWS Services, ISV Partner solutions, and AI/ML capabilities to reimagine their customer engagement strategies and optimize marketing performance across all ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
- Prime Therapeutics (Richmond, VA)
- …+ Lead a team to identify, prioritize, and execute customer experience improvements and innovations across channels, while effectively managing initiatives, ... passion and drives every decision we make. **Job Posting Title** Director, Customer Experience & Omnichannel **Job Description** The Director Customer Experience… more
- Coast Guard Community Services Command (Chesapeake, VA)
- …Salary: Negotiable Who May Apply: All Sources Location: Chesapeake, VA - Headquarters Customer Experience Manager - Lead CX Strategy, CRM, & Loyalty Programs ... for CGX's Enterprise Growth DUTIES : The Customer Experience Manager leads and manages CGX's customer service operations while driving enterprise-level … more
- DriveTime (Chesapeake, VA)
- …keeps buyers coming back. + Take ownership of the **entire sales cycle** -from lead follow-up and virtual engagement to test drives, paperwork, and purchase ... employees by placing a focus on putting the right customer , in the right vehicle, on the right terms...more you sell, the more you earn. + Be part of a **fast-paced, results-driven team** where high performers… more
- Amazon (Arlington, VA)
- …Manager, Customer Success Management on the Household Essentials team, you will lead a team of Customer Success Managers responsible for influencing growth ... across the businesses of Amazon's top vendor partners while improving end- customer and vendor experience. You will guide your team in their work with vendors using… more
- The Michaels Organization (Fort Belvoir, VA)
- …to be a part of the extraordinary, every day. The Maintenance Customer Service Representative (MCSR) serves as a liaison between the residents and the ... Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities...lift lives - ones that jumpstart housing, education, civic engagement , and neighborhood prosperity. With this passion at the… more
- TTEC (Portsmouth, VA)
- …You'll report to Team Lead . You'll contribute to the success of the customer experience and the overall success of the team. **About TTEC** Our business is about ... potential has a place here with TTEC's award-winning employment experience. As a ** Customer Service Representative working onsite in Portsmouth, VA,** you'll be a … more
- ServiceNow, Inc. (Vienna, VA)
- …and capabilities to help customers achieve their goals. . Oversee the customer outcomes engagement for customers in your portfolio, understanding each ... to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers,...to do in this role:** The role of the Customer Success Manager is to act as an advocate… more
- Govini (Arlington, VA)
- …understanding of how to use technology and data to solve hard customer problems. Senior Implementation Engineers are responsible for developing new methodologies to ... data, leveraging quantitative skills to configure Govini's technology to achieve customer outcomes, communicate data-driven insights to executives in the national… more
- Nelnet (Richmond, VA)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... beyond our benefits package. You're part of a community, invested in you as an...work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the… more