- Intuit (New York, NY)
- …to enhance the support experience for millions of users, a critical component of the customer lifecycle and one of the biggest levers in customer retention. ... powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and...Support that aligns with the broader company goals of customer engagement and retention. You will be… more
- Rubrik (Albany, NY)
- … to achieve faster customer adoption, time to value, and overall customer engagement and satisfaction. CEMs drive product enhancements and manage escalations ... challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role...exposure + The CEM role also encompasses the entire customer lifecycle including on-boarding, ongoing experience, and… more
- American Express (New York, NY)
- …and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending, ... co-brand customers to accelerate growth and momentum for the business. The Senior Manager , Hospitality Co-Brand Customer Marketing role will lead the customer… more
- Justworks (New York, NY)
- Manager , International Customer Success New York,...team's engagement at all points of the customer lifecycle and increase Justwork's revenue. You ... as you will be responsible for coaching, mentoring, and developing individual Senior Customer Success Managers. As Manager , International Customer Success,… more
- Justworks (New York, NY)
- Manager , Customer Support New York, New York Apply...the team's engagement at all points of the customer lifecycle . You should be an enthusiastic and ... department and/or organizational needs How You Will Do Your Work As a Manager of Customer Support, how results are achieved is paramount for your success and… more
- Intuit (New York, NY)
- …plays and initiatives to increase adoption, retention, and expansion across the customer lifecycle . **Leadership & Communication** + Rally teams around execution ... **Overview** As a Senior Manager of Customer Strategy & Operations,...impact on Net Revenue Retention (NRR). + Develop scalable engagement frameworks for low-touch or disengaged customers. **Operational Excellence**… more
- Prose (Brooklyn, NY)
- …the company's growth, enabling faster innovation, better personalization, and stronger engagement . Customer -Centric Innovation: + Lead initiatives to enhance the ... Prose, the trailblazer in personalized beauty, is seeking a visionary Principal Product Manager to shape the future of our digital experiences. This is not just… more
- Intuit (New York, NY)
- …We're looking for a strategic, customer -focused, and results-driven Group Marketing Manager to join the Services Lifecycle Marketing team. In this role, ... + Stay ahead of industry trends and experiment with fresh approaches to lifecycle marketing to enhance customer and business outcomes. **Qualifications** + 15+… more
- Humana (Albany, NY)
- …The Lead Product Manager - Growth & Operations will champion the customer lifecycle , drive growth opportunities, and optimize both operations and agent ... in plans, and engage throughout their journey. This leader will ensure that customer growth initiatives, customer lifecycle success, and agent operational… more
- DoorDash (New York, NY)
- …to drive both short- and long-term growth. + Proven success driving retention and customer engagement , with experience in lifecycle , growth, or value-based ... of value across all NV categories. About the Role As a Senior Manager , Consumer Integrated Marketing - New Verticals Habituation & Affordability, you will lead… more