- PagerDuty (San Francisco, CA)
- … Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Rubrik (Palo Alto, CA)
- …Duties and Responsibilities:** + Design and execute a comprehensive renewal and customer success operations strategy that aligns with overarching business ... Partner with the Customer Success team to develop and execute proactive engagement plans that deliver value to customers and boost renewal rates. + Improve … more
- Cedars-Sinai (Los Angeles, CA)
- …talent management, organization development, change management, leader effectiveness, succession planning , and employee engagement . Additionally, the role will ... talent management, organization development, change management, leader effectiveness, succession planning , and employee engagement . Additionally, the role will… more
- DocMatter Inc. (San Francisco, CA)
- …measurable value creation through onboarding, enablement, strategic alignment, and ongoing engagement strategies. + Upsell & Growth Strategy : Identify expansion ... Success Team you will be responsible for leading account strategy and providing ongoing support to our customers in...Engagement , Sales and Medical Affairs teams to ensure customer needs are met and exceeded. + Lifecycle Management:… more
- Microsoft Corporation (Los Angeles, CA)
- … potential and propensity (CPP). Validates the strategy and plan with customer stakeholders. Leads customer technology engagement by motivating and ... customer businesses. technology platforms, and maturity to build digital technology strategy with the customer that is aligned to business outcomes.… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …billing and credit/collection processes with Legal and other business units; interacts with Customer Retail Strategy in support of SMUD goals; works with ... Title: Manager Customer Operations Department: Business Intelligence & Operations Support...agencies and other utilities to determine best practices; designing, planning and/or implementing procedural or system changes to enhance… more
- Lumen (Sacramento, CA)
- …organization, responsible for shaping and executing a comprehensive insights strategy that informs customer -centric decision-making across marketing, product ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more
- Genentech (South San Francisco, CA)
- …Serve as the direct business partner and trusted strategic advisor to the Customer Engagement (CE) leadership team, US Medical (USM) leadership team, and ... initiatives. + _Cross-Functional Partnership_ : Collaborate closely with Marketing Squads, Customer Engagement , US Medical, Compliance, and People & Culture… more
- Palo Alto Networks (Palo Alto, CA)
- …templates, formats, tools) used by the Global Account teams. + Active Account Engagement : Actively participate in strategic account planning sessions with the ... : Demonstrated experience working directly with sales teams to support account planning and strategy implementation in a programmatic context. + Cross-Functional… more
- Microsoft Corporation (Los Angeles, CA)
- …and leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer 's needs. Proactively coordinates with internal and ... (eg, Headquarters) to facilitate the appropriate solutions and capabilities for the customer . Technology Strategy Formulation + Leads analysis of overall … more