- World Wide Technology (San Francisco, CA)
- …customer 's Whole Portfolio Agreements (WPA). This role will be defining and executing a customer experience strategy for our customer . The Customer ... This role will develop a deep understanding of the customer and what drives their engagement while...analytics. + Creating and delivering an adoption and consumption strategy based upon program and customer requirements,… more
- MongoDB (San Francisco, CA)
- …and contribute directly to shaping its strategy and execution. **Role Responsibilities** Customer Advocacy & Engagement + Partner with the CEO and Chief of ... strategic accounts, identifying patterns, opportunities, and challenges that inform company strategy + Ensure the CEO's external engagement reflects MongoDB's… more
- Intuit (San Diego, CA)
- …+ Build a high-performance culture emphasizing coaching, consistency, accountability, and consultative customer engagement . ** Customer Retention & Growth** + ... **Responsibilities** **Strategic Leadership** + Define and execute the CSM organization strategy to improve retention, adoption, and customer outcomes, in… more
- PagerDuty (San Francisco, CA)
- … Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Rubrik (Palo Alto, CA)
- …Duties and Responsibilities:** + Design and execute a comprehensive renewal and customer success operations strategy that aligns with overarching business ... Partner with the Customer Success team to develop and execute proactive engagement plans that deliver value to customers and boost renewal rates. + Improve … more
- Cedars-Sinai (Los Angeles, CA)
- …talent management, organization development, change management, leader effectiveness, succession planning , and employee engagement . Additionally, the role will ... talent management, organization development, change management, leader effectiveness, succession planning , and employee engagement . Additionally, the role will… more
- DocMatter Inc. (San Francisco, CA)
- …measurable value creation through onboarding, enablement, strategic alignment, and ongoing engagement strategies. + Upsell & Growth Strategy : Identify expansion ... Success Team you will be responsible for leading account strategy and providing ongoing support to our customers in...Engagement , Sales and Medical Affairs teams to ensure customer needs are met and exceeded. + Lifecycle Management:… more
- Microsoft Corporation (Los Angeles, CA)
- … potential and propensity (CPP). Validates the strategy and plan with customer stakeholders. Leads customer technology engagement by motivating and ... customer businesses. technology platforms, and maturity to build digital technology strategy with the customer that is aligned to business outcomes.… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …billing and credit/collection processes with Legal and other business units; interacts with Customer Retail Strategy in support of SMUD goals; works with ... Title: Manager Customer Operations Department: Business Intelligence & Operations Support...agencies and other utilities to determine best practices; designing, planning and/or implementing procedural or system changes to enhance… more
- Lumen (Sacramento, CA)
- …organization, responsible for shaping and executing a comprehensive insights strategy that informs customer -centric decision-making across marketing, product ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more