- Confluent (Austin, TX)
- …Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $136.7K - $160.3K * Offers Equity * ... be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated...Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of… more
- Amazon (Austin, TX)
- …to servers in a continuous effort to deliver and improve a world-class customer experience. This is a fast-paced, intellectually challenging position. You will work ... that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective....ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a… more
- Comcast (Plano, TX)
- …by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small ... the fastest growing providers of Ethernet services. **Job Summary** High level customer -facing engineering support focused on Day 2 Service Assurance Support **Job… more
- Palo Alto Networks (Plano, TX)
- …As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support, weekly reviews, root cause analysis for ... will provide personalized support and become deeply familiar with your customer 's implementation and business priorities, proactively driving best practices to help… more
- Oracle (Austin, TX)
- **Job Description** **What You'll Do:** + ** Customer Engagement:** Partner directly with executives, HR leaders, and IT stakeholders to understand their business ... with sales, product, and presales teams to identify practical use cases, highlight customer success stories, and inspire confidence in AI's role in improving HR and… more
- Celestica (Richardson, TX)
- …ISO, IPC, AS, TL + Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered small in scale and low in ... of Quality management and Quality improvement (succession development) + Resolves customer issues of low difficulty using quality tools: Root Cause Analysis… more
- GE HealthCare (Houston, TX)
- …You'll be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll help healthcare professionals deliver ... customers to ensure resolution and proper follow-up, leading to customer satisfaction. + Learn and ensure proper care of...the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality… more
- Howmet Aerospace (Wichita Falls, TX)
- …and ensures that critical and complex aerospace components meet all customer specifications and blueprint requirements. * Conceives, evaluates and implements problem ... process performance through corrective action process and other initiatives. * External customer escapes - Investigates and analyzes root cause and develops and… more
- Palo Alto Networks (Plano, TX)
- …and rotational coverage, which is subject to change. + Travel to customer sites for critical situations to expedite resolution when required. **Required ... authentication security systems (tokens, certificates, CAC cards). **The Team** Customer Support - Our Customer Support team...cards). **The Team** Customer Support - Our Customer Support team is critical to our success and… more
- AireSpring (Dallas, TX)
- …by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 ... awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal"… more
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