- Palo Alto Networks (Santa Clara, CA)
- …to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker ... root cause analysis for technical issues + Manage critical customer issues and facilitate communication between customers, account teams,...and mission. As part of this team, you enable customer success by providing support to clients after they… more
- Sunrun (CA)
- …CRM workflows, and who can bridge these technologies to deliver seamless customer support experiences. The candidate will work closely with cross-functional teams to ... the integration of Amazon Connect with Salesforce Service Cloud Voice, ensuring data synchronization, call control functionality, and screen pop features. + Build… more
- Palo Alto Networks (Santa Clara, CA)
- …to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker ... marketing collateral, manuals, troubleshooting guides, etc. + Travel to customer sites in the event of a critical situation...and mission. As part of this team, you enable customer success by providing support to clients after they… more
- Palo Alto Networks (Santa Clara, CA)
- …to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker ... marketing collateral, manuals, troubleshooting guides, etc. + Travel to customer sites in the event of a critical situation...and mission. As part of this team, you enable customer success by providing support to clients after they… more
- Amazon (Palo Alto, CA)
- …connected TV devices. Our mission is to offer the world's most customer -centric advertising. Amazon DSP (ADSP) is Amazon's programmatic advertising product for ... to provide unique advertising products. These products give advertisers the controls and data necessary to improve the relevancy and performance of their ads. Key… more
- GKN Aerospace (Garden Grove, CA)
- …supplier audits & assessments. + Identify quality requirements from customer Quality Flowdowns. Developing Inspection and product verification and validation ... to ensure consistent product quality. + Delivering product development, customer quality requirements management and first article development. General functions:… more
- Amazon (Culver City, CA)
- …spanning Prime Video & Amazon MGM Studios, which comprise of 10+ PV marketing customer groups spread across 32 locales around the globe. This team maintains the ... ecosystem and integrates with the internal authoritative systems for data exchange/enrichment, without adding additional complexity, overhead and disruption to… more
- Walmart (Sunnyvale, CA)
- …the use of technical expertise to develop effective software solutions, influencing customer experience on a global scale. The role requires strong technical skills, ... effective collaboration abilities, and a deep understanding of global customer needs. **About Team:** Focusing on customer , associate and business needs, this… more
- Zoom (San Jose, CA)
- …flow at SIP level; + Work with Web Development team on SQL Design and Data structure management in Redis; + Use C/Lua to implement control logic; + Clearly specify ... and implement future enhancements & possible solutions; + Analyze customer tickets and work with the support team to...team to ensure we have a clear understanding of customer problems; + Obtain exact call records by acquiring… more
- Amazon (Cupertino, CA)
- …for the design and validation of machine learning hardware in our data centers. Some of your responsibilities will include verifying/validating that our hardware ... verification/validation plans, and measuring the teams progress towards our ambitious customer metrics. Key job responsibilities Some of your responsibilities will… more