- Cayuse Holdings (Sacramento, CA)
- **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end ... Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in… more
- Snap Inc. (Palo Alto, CA)
- …and its AR glasses, Spectacles (https://www.spectacles.com/) . We're looking for a Security Specialist to join our Global Security team in Palo Alto! **What you'll ... secure workplace, to include event security support. + Serve as the escalation contact for site specific incidents, emergencies and alarms, exercising appropriate… more
- MongoDB (Palo Alto, CA)
- …executive incidents + Acknowledge and route alerts, escalate per the VIP escalation matrix, and coordinate with NYC/EMEA counterparts + Smart handoffs for non-VIP ... hand off to regional L2/IT support + Remain the escalation point when the issue has executive impact 2....for West Coast-based Board meetings, earnings calls, All Hands, customer keynotes, and other VIP events + Partner with… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …resolution in order to minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues ... supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to … more
- HP Inc. (Sacramento, CA)
- …+ Identify additional services that contribute to future service revenue growth. + Lead Customer Expectation management as part of the escalation process. + Lead ... The HP Indigo Professional Service team is seeking a dynamic, customer -centric individual to join our elite team of Production Specialists. The role involves… more
- Sharecare (Sacramento, CA)
- …requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ... by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in...Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and responsive to… more
- CommonSpirit Health (Redding, CA)
- …well as information support processes. + Oversees the EUS team to ensure customer and production support needs are achieved. Diagnoses and resolves highly complex ... reporting and resolution to be used by both the customer and team. + Responds to customer ...moderate to highly complex, enterprise solutions. Serves as an escalation and issue resolution point for team members. Coordinates… more
- GovCIO (Sacramento, CA)
- …approaches for improvement, organizational maturity, and/or optimization. + Serve as an escalation point for customer concerns if/when they arise and identify ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7192/technical-pm-cyber-security- specialist -%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-7192_ **Category** _Cyber… more
- Capital One (Sacramento, CA)
- …incident response, and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that require ... Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable… more
- Anywhere Real Estate (Novato, CA)
- …Regional Support Specialist Supervisor provides critical administrative, operational and customer service support to our branch offices, leaders, and agents in ... This role will serve as the first point of escalation for questions and issues. The Lead will manage...different departments and business partners, general office administration and customer service. This position plays a significant role in… more