- Deloitte (Philadelphia, PA)
- Epic Beacon Analyst Project Delivery Specialist Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a ... Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the… more
- WellSpan Health (York, PA)
- …a member of the ACT team to coach, advocate, and build resilience. The Employment Specialist creates a strategy based on the interest, skill set, and goals for the ... + Maintains proficiency in Therapeutic Crisis Intervention (TCI) principals of de- escalation . + Computer and keyboarding skills at a level normally acquired… more
- PNC (Pittsburgh, PA)
- …to contribute to the company's success. As a System Reliability & Support Specialist within PNC's Technology organization, you will be based in Miamisburg, OH, ... which supports applications responsible for maintaining/providing reporting data and customer information pertaining to primarily Mortgage and Home Equity loans.… more
- Carrington (Coraopolis, PA)
- …our amazing team and work remote from home!** **The General Correspondence Specialist is responsible for reviewing and responding to general inquiries from ... are non-specific and/or unrelated to the servicing of a customer 's mortgage. Perform all duties in accordance with all...drafting and sending letters requested by Legal and other escalation departments. + Provide support to the Dispute Team… more
- Bentley Systems (Philadelphia, PA)
- …and culture converge. Bentley Systems is looking for a AV IT Support Specialist II to be a cornerstone of our brand-new, state-of-the-art Philadelphia headquarters. ... You will maintain, troubleshoot, and the AV for high-profile customer events, product launches, and internal hackathons, creating unforgettable, immersive… more
- Cayuse Holdings (Harrisburg, PA)
- **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end ... Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in… more
- AmeriHealth Caritas (West Chester, PA)
- **Role Overview** The **Application Support Specialist ** will support a state government healthcare system (LTSS). In this role, you will lead a team that helps keep ... and develop workflow improvements + Serves as the top escalation point on the team. For the most complex...or more areas. + Possesses a strong orientation towards customer service and a high level of professionalism.; +… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …resolution in order to minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues ... supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to … more
- Comcast (Philadelphia, PA)
- …the customer experience. Ticket Management - facilitates tracking, follow-up, escalation , and communication to the team for all escalations resulting in ticket ... National/Divisional incident concerns while supporting the organizations' vision, mission, and customer access strategies. Serves as a liaison and contact for… more
- Sharecare (Harrisburg, PA)
- …requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ... by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in...Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and responsive to… more