- Cayuse Holdings (Harrisburg, PA)
- **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end ... Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in… more
- AmeriHealth Caritas (West Chester, PA)
- **Role Overview** The **Application Support Specialist ** will support a state government healthcare system (LTSS). In this role, you will lead a team that helps keep ... and develop workflow improvements + Serves as the top escalation point on the team. For the most complex...or more areas. + Possesses a strong orientation towards customer service and a high level of professionalism.; +… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …resolution in order to minimize the amount of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues ... supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to … more
- Comcast (Philadelphia, PA)
- …the customer experience. Ticket Management - facilitates tracking, follow-up, escalation , and communication to the team for all escalations resulting in ticket ... National/Divisional incident concerns while supporting the organizations' vision, mission, and customer access strategies. Serves as a liaison and contact for… more
- Sharecare (Harrisburg, PA)
- …requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ... by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in...Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and responsive to… more
- GovCIO (Harrisburg, PA)
- …approaches for improvement, organizational maturity, and/or optimization. + Serve as an escalation point for customer concerns if/when they arise and identify ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7192/technical-pm-cyber-security- specialist -%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-7192_ **Category** _Cyber… more
- GE Aerospace (Erie, PA)
- …Surface emerging international and domestic delivery issues and act as the transportation escalation point during the weekend to pull in the right stakeholder to ... action process expertise + Advanced MS Excel + Possess a strong customer centric service approach, while balancing policy, procedures, and transportation objectives… more
- WellSpan Health (York, PA)
- …improvement and innovation. + Maintains proficiency in principals of de- escalation . + Completes documentation according to established standards. **Qualifications** ... patient behavior and document findings. + Teaching ability. + Excellent customer service. + Knowledge of therapeutic activities, preferred. **Benefits Offered:** +… more
- WellSpan Health (Lancaster, PA)
- …+ Maintains proficiency in Therapeutic Crisis Intervention (TCI) principles of de- escalation . + Assists in the training/orienting of new employees to policies, ... Excellent human relations and oral/written communication skills. + Teaching ability. + Customer service awareness and ability. + Visual and cognitive ability to read… more
- Capital One (Harrisburg, PA)
- …incident response, and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that require ... Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable… more