- Cisco (Malvern, PA)
- About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD ( Customer Escalations Adoption and Deployment) ... Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki… more
- Anywhere Real Estate (Pittsburgh, PA)
- …workflow based on volume of transactions and serve as the first point of escalation for questions and issues. This position is uniquely poised to not only drive ... This includes: + Manage capacity and workflow of each Specialist . + All aspects of hiring, interviewing and on-boarding....steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective… more
- SAP (Newtown Square, PA)
- …Executive** , you will lead strategic delivery initiatives and foster executive-level customer relationships across large, complex programs. This role is pivotal in ... communications, and delivery strategy, ensuring alignment with SAP methodologies and customer business outcomes. + ** Customer Engagement:** Builds and maintains… more
- Dairy Farmers of America (Mechanicsburg, PA)
- …Purpose Provide work direction and supervision to Record Review personnel and QA Specialist employees who verify DFA records are produced and distributed to the ... of the records maintained. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development opportunities to… more