- Oracle (Harrisburg, PA)
- …maintenance teams (for ongoing technical support, upgrades, system health, and escalation procedures). + Physical Security Operations Center end-users (for live ... sites-ensuring scalable deployment and effective cross-team alignment. + Act as escalation point for critical WIDS incidents, post-incident root cause analysis,… more
- TD Bank (Trooper, PA)
- … relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to ... and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible… more
- Deloitte (Mechanicsburg, PA)
- Epic Beacon Analyst - Project Delivery Specialist Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a ... Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the… more
- PNC (Erie, PA)
- …have an opportunity to contribute to the company's success. As a Client Solution Specialist Sr within PNC's Private Bank organization, you will be based in Erie, PA. ... support for new and ongoing client relationships. May serve as a customer solutions resource. + Gathers required documentation. Prepares, reviews and verifies… more
- Oracle (Harrisburg, PA)
- …customer education/training. Acts as spokesperson for Oracle cloud and an escalation path for relationships. Disclaimer: **Certain US customer or ... **Job Description** Provides direction, leadership, and specialist knowledge to Cloud Solution team in designing, demonstrating and deploying Oracle Cloud… more
- Cisco (Malvern, PA)
- About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD ( Customer Escalations Adoption and Deployment) ... Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki… more
- Anywhere Real Estate (Pittsburgh, PA)
- …workflow based on volume of transactions and serve as the first point of escalation for questions and issues. This position is uniquely poised to not only drive ... This includes: + Manage capacity and workflow of each Specialist . + All aspects of hiring, interviewing and on-boarding....steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective… more
- SAP (Newtown Square, PA)
- …Executive** , you will lead strategic delivery initiatives and foster executive-level customer relationships across large, complex programs. This role is pivotal in ... communications, and delivery strategy, ensuring alignment with SAP methodologies and customer business outcomes. + ** Customer Engagement:** Builds and maintains… more
- Dairy Farmers of America (Mechanicsburg, PA)
- …Purpose Provide work direction and supervision to Record Review personnel and QA Specialist employees who verify DFA records are produced and distributed to the ... of the records maintained. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development opportunities to… more
- UPMC (Pittsburgh, PA)
- …direction of the management team and Senior staff, the Systems Analyst - Specialist requires a high degree of experienced analytical and solid project management ... Responsible for quality and validity of documentation. Extract and document customer /business requirements and needs for use by enterprise architecture and… more