- Wolters Kluwer (New York, NY)
- …Four market-centered business units to serve the needs of our diverse customer base. Health Learning, Research and Practice helps clinicians deliver better patient ... for the performance of over 350 proprietary and society journal titles. This executive role plays a critical leadership function in expanding our reach in Open… more
- Cognizant (New York, NY)
- …Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service. **Work Model** We strive to provide flexibility wherever possible. ... The ability to understand business challenges and requirements from the customer 's perspective, as well as industry trends, and translating them into… more
- Highmark Health (Albany, NY)
- …priorities, experiments, and decisions across audiences, from product team to executive levels. + Actively anticipates future needs and utilizes metrics and ... roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels. + Serve as accountable owner for the sets of products/tools… more
- City of New York (New York, NY)
- …inclusive training programs that align with strategic goals relating to customer experience, supervisory and leadership development in the public health field. ... matter experts to solicit input for the soft skills portfolio, including Customer Experience workshops, among other courses. - Design quantitative and qualitative… more
- Evolent (Albany, NY)
- …As a highly externally facing role, this person must exude an energetic, strong executive presence and have a mission driven mentality to succeed in this role. ... through content knowledge and proficiency + Personally initiate and foster executive level relationships at managed care organizations or health systems and… more
- AON (New York, NY)
- …exposures. + Coordinate activities with other internal units as required to meet customer needs. + Present to local account executives, participate in RFPs, client ... facing team, acting as a trusted advisor to the executive level client in broking, designing, selling and servicing...activities with other internal units as required to meet customer needs. + Present to local account executives, participate… more
- Santander US (Manhattan, NY)
- …for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify ... to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. + Achieve or… more
- US Bank (New York, NY)
- …their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a ... Work closely with sales, marketing, engineering, UX/UI design risk and customer support teams to deliver exceptional product experiences and accelerate product… more
- Pfizer (New York, NY)
- Where EMPATHY MEETS EXCELLENCE: Pfizer created a Customer Relationship Management (CRM) and Audience Center of Excellence to enable and drive a **new standard** ... the US and Internationally. **ROLE SUMMARY** The Director International Markets Customer Relationship Management Strategy is responsible for leading CRM best… more
- Amazon (New York, NY)
- …& Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable business outcomes ... and accelerate customer value realization. You will architect and implement frameworks...building partner capabilities and driving partner-led growth - Strong executive presence with excellent communication skills - AWS certifications… more