- Merck (Sacramento, CA)
- …limited to the following:** **Account Management:** + Responsible for the overall customer experience of all stakeholders within target accounts; builds ... Management, Account Management, Account Strategies, Business, Commercial Account Management, Customer Experience Management, Customer -Focused, Customer… more
- Amazon (CA)
- …for both staff and customers, and as a team we strive to provide the best customer experience possible. As a Market Manager, you will own a territory of offline ... support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for your territory.… more
- Coinbase (Sacramento, CA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... key results. * Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results, write technical PRDs, manage… more
- Intuit (Mountain View, CA)
- …successful web and/or mobile software product offerings designed to create a great customer experience . + Undergraduate or graduate degree in data science, ... Consult with teams across the organization to elevate end to end customer experience ; provide regular feedback and build data backed principles through rapid… more
- Comerica (Tustin, CA)
- …Standards. + Control and mitigate losses by following policies and procedures. Customer Experience Management: + Actively engage in Banker Readiness by ... + Maintain and add value to deepen existing relationships. + Impact the customer experience by following defined customer experience guidelines and other… more
- Amazon (Culver City, CA)
- …etc.) to drive innovation and develop new products that will continuously improve customer retention * Drive customer experience and retention through ... well as senior leaders to define new initiatives and customer experiences. You will be effective at driving your...experiences. In this context, an ideal candidate will have experience running A/B experimentation at scale and communicate learnings… more
- Kyndryl (Sacramento, CA)
- …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
- Amazon (Mountain View, CA)
- …down both organizations - Work with designated support engineers to raise the customer experience bar with 24x7 support, this includes establishing and ... facilitating customer specific training to ensure the customer support experience is high across the team. About the team About the team Diverse Experiences… more
- Amazon (San Francisco, CA)
- …first line of support when it comes to identifying issues that can impact the customer experience , and this role will ensure we are meeting our commitments to ... Description At eero we pride ourselves in providing every customer a world class experience .Our mission is to make technology in homes and businesses just work -… more
- Palo Alto Networks (Santa Clara, CA)
- …of the key areas for the team as we continue our focus on customer experience . **Compensation Disclosure** The compensation offered for this position will depend ... demonstrating a strong track record of leadership and complex problem-solving Customer focus + Experience in working with customers and stakeholders to get the… more