- Comerica (San Mateo, CA)
- …and procedures, regulations, and security procedures to serve customers and optimize customer satisfaction. Customer Experience and Partnership Activities ... products, services, technologies, and customer service tactics. Enhance the customer experience by aligning customer needs with Comerica's values and… more
- Microsoft Corporation (San Francisco, CA)
- …Program Manager to join our team! We are the Business & Industry Copilots (BIC) Customer Experience + Growth (CXG) team - a fast-growing Engineering team of ... complex problems and working with customers to improve the Dynamics customer experience . We are fundamentally changing how we deliver world-class support to… more
- ServiceNow, Inc. (San Diego, CA)
- …etc. + Partner with other regional leaders to define and implement strategies to improve customer experience and grow and develop teams. + Own and bring to ... technology and organizational skills and drive improvements that will enhance customer and employee experience . + Lead by example to cultivate and maintain a… more
- Amazon (Santa Clara, CA)
- …Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience . With this technology, we are transforming an industry ... we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to… more
- Walmart (Sunnyvale, CA)
- …space through improved routing, batching, and reduced Cost per delivery while improving Customer experience . . Defining product vision and strategies for Trip ... 's needs first and obsess over every aspect of her experience . You will work to reduce customer effort and aim to delight her with best possible search… more
- Ross Stores, Inc. (Dublin, CA)
- …to measure the impact of store hour changes on comp sales, payroll usage, customer experience , and other operational metrics\. * Ensure data integrity and ... customer insights tools \(particularly our receipt survey, which gathers customer feedback on their shopping experience \)\. Own/maintain vendor… more
- BMO Financial Group (Modesto, CA)
- …BMO partners, and the community to build relationships and deliver the desired customer experience . + Enjoy a tremendous, values-based culture that focuses on ... partners, and the community to build relationships and deliver the desired customer experience . + Uses a consultative sales process to develop strong customer… more
- Amazon (Stockton, CA)
- …combination of operations and support teams aligned to innovate for the last mile customer experience . Come build the future with us! Key Responsibilities and ... Amazon customers every day. We are looking for motivated, customer -focused individuals who want to join our team as...Qualifications - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years… more
- GitHub (San Francisco, CA)
- …to identify drivers of satisfaction or dissatisfaction and use insights to improve customer experience and drive business transformation. + Build and maintain a ... sales plans for multiple accounts, ensuring alignment with GitHub's targets and customer business needs. The ideal candidate will contribute to the execution of… more
- Walgreens (San Jose, CA)
- …as required by state law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients by greeting them and ... complaints in a timely manner and answers questions to ensure a positive customer experience . Models and shares customer service best practices. + Monitors … more