- Pearl Interactive Network (Sacramento, CA)
- …tracking quality measures, and provides ongoing feedback to ensure continuous improvement in customer experience . **Operating Hours:** 8 am - 8 pm EST ... + Provide recommendations on continual process improvements aimed at ensuring positive customer experience and maintaining service excellence. + Identify root… more
- Medtronic (San Francisco, CA)
- …right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics. + Coordinate and execute Phase-In ... for problem solving and troubleshooting. + Excellent communication, interpersonal and customer service skills + Experience with inventory management within… more
- BMO Financial Group (San Diego, CA)
- …groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory ... sales and service in the best interests of the customer . Advises customers on products and strategies that meet...as needed. **Qualifications:** + Typically 9+ years of relevant experience and post-secondary degree in related field of study… more
- Abbott (Los Angeles, CA)
- …point of contact for automation accounts, covering both technical support and customer experience . The position provides ongoing proactive product support for ... assigned accounts. The customer experience aspect of this role will focus on increasing customer loyalty, securing retention, and driving value expansion at… more
- Marriott (Los Angeles, CA)
- …strategy, driving customer loyalty by delivering service excellence throughout each customer experience . * Services customers to obtain and grow share of ... corporate business within the represented market place. **CANDIDATE PROFILE** **Education and Experience ** **Required:** * High school diploma or GED; 2 years … more
- Robert Half The Creative Group (El Segundo, CA)
- …We're looking for a strategic, service-driven leader to oversee and enhance our customer experience and loyalty operations for a portfolio of high-growth, ... subscription-based brands. Reporting to the Director of Customer Experience , this role will be instrumental in executing retention strategies, refining… more
- Sprinklr (CA)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... while positioning Sprinklr to be the Enterprise solution for Unified Customer Experience Management (CXM). What You'll Do + Identify, negotiate and close… more
- ManageCasa Inc. (San Francisco, CA)
- …improvement. + Manage schedules and workload to ensure adequate coverage during business hours. Customer Experience + Act as the escalation point for complex or ... issues. The ideal candidate will bring a passion for customer satisfaction, strong leadership skills, and experience ...for customer satisfaction, strong leadership skills, and experience managing a support team in a SaaS environment.… more
- Intuit (Mountain View, CA)
- …expertise across all CRM channels, and a passion for leveraging data to personalize the customer experience . You will also manage and mentor a small team of ... track record in post-authentication conversion for DIY and/or DIWM customer segments.* 3-4 years of experience in team management, with a strong focus on growing… more
- TE Connectivity (Fremont, CA)
- …focused on innovation and new product development while delivering Excellent Customer Experience , maximizing content, and increasing margins. **Key ... Focus will be on optimization, proliferation, and innovation around products and customer requirements. In addition, they will coordinate globally with the global… more