- SpaceX (Hawthorne, CA)
- …opportunities for process improvements and implement changes to enhance efficiency and customer experience + Collaborate with other departments to streamline ... environment BASIC QUALIFICATIONS: + Bachelor's degree; or 4+ years of professional experience in a customer service or customer success function in lieu of a… more
- Intuit (San Diego, CA)
- …leading customer centric operations and teams. The ideal candidate is a: + ** Customer Experience Advocate** : 10+ years of leading customer experience ... success teams and foster a high-performance culture through internal and partner workforce. Experience delivering customer experience for high value and… more
- AeroVironment (Petaluma, CA)
- …processes, incident responses, and customer interaction to improve the end-to-end customer experience + Manage the mishap reporting and review process with ... allow 24/7 support. + Build and maintain a comprehensive high value customer experience program based on voice-of- customer research. This Coordinate with all… more
- Coinbase (San Francisco, CA)
- …skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. *What you'll be doing (ie. job duties):* * Lead a ... * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity and quality metrics for… more
- Merck (Sacramento, CA)
- …License:** Yes **Hazardous Material(s):** n/a **Required Skills:** Account Planning, Adaptability, Customer Experience Design, Customer Experience ... field or healthcare environment. + Previous sales, account management, consultative, or customer service experience . + Experience developing and executing… more
- Amazon (Santa Clara, CA)
- …The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, ... and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help… more
- Amazon (Culver City, CA)
- …on how to improve business input metrics that drive growth and improve end customer experience . * Analyze data and trends to identify, action and/or influence ... are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested...and creators on a global scale. Key job responsibilities Customer Success Managers are responsible for driving Seller business… more
- Intuit (San Diego, CA)
- …leading customer centric operations and teams. The ideal candidate is a: + ** Customer Experience Advocate** : 7+ years of leading customer experience ... people. You'll be pivotal in delivering an awesome service experience for our Consumer Platform customers where customer... experience for our Consumer Platform customers where customer success experiences are at the heart of how… more
- Amazon (Culver City, CA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested...brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business… more
- Amazon (Santa Clara, CA)
- …will advance applied data science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for ... customer experience . This role requires you to work with a cross-functional team, including scientists, engineers, and product managers, to develop scalable and… more