- TD Bank (St. Johns, FL)
- …service; supports service and advice strategies and tactics to improve the overall Customer experience + Proficient in Customer relationship tools, services, ... Customer complaints + Leads the execution of the Store Customer experience plan/objectives; supports the execution of the Store advice plan/objectives while… more
- Comerica (Palm Beach Gardens, FL)
- …Compliance Standards. Control and mitigate losses by following policies and procedures. Customer Experience Management: Actively engage in Banker Readiness by ... complaints. Maintain and add value to deepen existing relationships. Impact the customer experience by following defined customer experience guidelines… more
- RTX Corporation (Miramar, FL)
- …MRO customers-delivering exceptional service, driving operational excellence, and shaping the customer experience strategy. You'll oversee the full lifecycle of ... - Champion initiatives that enhance quality, efficiency, and the overall customer experience across the contracts and customer service functions.… more
- TD Bank (Aventura, FL)
- …+ Leads and contributes to the ongoing improvement of the partner / Customer experience **Employee/Team Accountabilities:** + Is engaged in advancing and ... communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter where they… more
- Merck (Tallahassee, FL)
- …limited to the following:** **Account Management:** + Responsible for the overall customer experience of all stakeholders within target accounts; builds ... Management, Account Management, Account Strategies, Business, Commercial Account Management, Customer Experience Management, Customer -Focused, Customer… more
- Coinbase (Tallahassee, FL)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... key results. * Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results, write technical PRDs, manage… more
- TECO Energy (Tampa, FL)
- …Operations personnel and other resources to include and not limited to: Customer Experience , Meter Services, and Billing & Collections Departments. _This ... of completion of identified work. + Maintains communications with Customer Experience Departments, Operations Management, Scheduler-Coordinators and Centralized… more
- Kyndryl (Tallahassee, FL)
- …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
- Mass Markets (Tampa, FL)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Iron Mountain (Tallahassee, FL)
- …capabilities. Collaborate with other product management teams for a cohesive end to end customer experience . + Serve as the Subject Matter Expert, lead ... vision, execution and analysis necessary to build and deliver customer -centric solutions based on deep industry expertise and years...We are looking for a Sr Product Manager with experience with Enterprise SaaS solutions to drive innovation in… more