- Mass Markets (FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... including invoicing, applying manual payments, generating aging reports, and reconciling customer accounts. + Record routine journal entries and bank transactions. +… more
- Mass Markets (FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... qualities: + High School Diploma/GED + 2-3 years of experience in quality assurance or a similar role within...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Siemens (Miramar, FL)
- …including the ability to read and understand basic electrical drawings and customer specifications + Experience with Microsoft Office and Microsoft Project ... to empower people with a growth mindset. As a customer -facing team, we keep customer satisfaction at...Qualifications: + High School Diploma or state-recognized GED + Experience (either on-the-job or through education) with project management… more
- Cognizant (Tampa, FL)
- …Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience , and Customer Service. **Work Model** We strive to ... **About the Role** We are seeking an Experience Partner with AI/Digital transformation experience ...ability to understand business challenges and requirements from the customer 's perspective, as well as industry trends, and translating… more
- Cushman & Wakefield (Tampa, FL)
- …connections between occupants. + Responsible for delivering results related to all employee experience and customer satisfaction KPIs. + Have the ability travel ... **Job Title** Workplace Experience Manager **Job Description Summary** The Experience...with cross functional teams to obtain Voice of the Customer data (quantitative and qualitative) to capture service needs.… more
- American Express (Sunrise, FL)
- …well as global consumer travel and lifestyle servicing. GS provides the world's best customer experience every day by building on Amex's 175-year legacy of ... our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and… more
- TECO Energy (Tampa, FL)
- …coordinates within various business units and across the organization such as Customer Experience , Corporate Communications, Operations, Safety, IT&T, etc. for ... WILL BE A PART OF YOUR TEAM?** + Frequent interaction with the Customer Experience department and PGS division operations, management and staff at all levels;… more
- Hendrick Automotive Company (Bradenton, FL)
- …+ Requests necessary parts. + Effectively utilizes available technologies to enhance customer experience . + Maintains CSI at or above Company standards ... to Customer Enthusiasm Every day we recommit ourselves to the customer experience , and we are empowered to exceed the expectations of our customers. Passion… more
- Santander US (Miami, FL)
- …research findings into insights and recommendations for product and innovation roadmaps. * Customer Experience & Journeys o Support customer journey mapping ... introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during… more
- Chewy (Plantation, FL)
- …is responsible for large value stream initiatives that lead to a defect free customer experience and seamless execution. This role establishes a pipeline of ... senior leaders and cross-functional stakeholders to deliver results through improving customer experience , eliminating defects and building processes that… more