- Merck (Albany, NY)
- …limited to the following:** **Account Management:** + Responsible for the overall customer experience of all stakeholders within target accounts; builds ... Management, Account Management, Account Strategies, Business, Commercial Account Management, Customer Experience Management, Customer -Focused, Customer… more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... key results. * Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results, write technical PRDs, manage… more
- Nestle (New York, NY)
- …fast-paced, customer -facing team responsible for delivering an exceptional online customer experience , focusing on managing the digital transformation in how ... of all requests. + Assist and collaborate with E-commerce to improve customer experience and strategy. + Maintain an ongoing knowledge base of customer… more
- TD Bank (Brooklyn, NY)
- …+ Leads and contributes to the ongoing improvement of the partner / Customer experience **Employee/Team Accountabilities:** + Is engaged in advancing and ... communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter where they… more
- Kyndryl (Albany, NY)
- …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
- TD Bank (New York, NY)
- …+ Leads and contributes to the ongoing improvement of the partner / Customer experience **Employee/Team Accountabilities:** + Be engaged in advancing and ... communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter where they… more
- Justworks (New York, NY)
- …role, you'll be positioned to abstract away complexity to deliver an intuitive customer experience , create leverage for the operations teams we partner with, ... their experience while improving operational efficiencies for Sales and Customer Success. + Contribute to team problem-solving and actively support or facilitate… more
- B&H Photo (New York, NY)
- …solutions for complex business customer needs while delivering core customer experience features including account management, wish lists, email ... inform product decisions Required Qualifications . 4+ years of product management experience in e-commerce or customer -facing digital products . Strong… more
- M&T Bank (Rochester, NY)
- …responsible for owning/participating in a customer relationship while providing a positive customer experience and a strong level of expertise to help ensure ... Required:** A LTA II must have a bachelor's degree with 3 years customer service experience in related field or a minimum of 5 years of applicable experience… more
- Sprinklr (New York, NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... closely with Sales, Success, and technical teams to ensure an exceptional customer experience is being delivered. + You will create and continuously improve… more